Jason Monroe

In my role at Avid, I focused on enhancing the performance and reliability of a fundraising platform. I implemented Test Driven Development and unit testing, which significantly improved application stability. Additionally, I optimized backend systems to support over 3,000 clients and integrated multiple vendor APIs, enriching the platform's functionality. My efforts led to a more efficient and scalable solution for our users. My main objectives were to increase feature and unit testing coverage via Test Driven Development principles and improve code quality and Object Oriented Programming principals with SonarQube and SonarCloud.

Contracted through Apex Systems to support backend engineering efforts at Stack’s Bowers Galleries, a leading rare coin auction house. Focused on enhancing platform features, optimizing backend infrastructure, and improving user engagement across the company’s digital product suite. Key accomplishments: • Designed and launched the WantList feature, enabling users to track coins based on personalized criteria — directly improving UX and boosting customer retention • Streamlined backend operations by eliminating over 40% of redundant logic, leading to more efficient database queries and improved maintainability • Migrated critical internal scripts from Python to PHP for seamless backend integration and runtime compatibility • Integrated ShipEngine API to automate shipping and tracking processes for auction orders, improving logistics transparency and operational speed • Established a unit testing framework using Test-Driven Development (TDD) to enhance code reliability and reduce regression in future releases • Refactored PHP codebase following PSR-12 standards and modern object-oriented design principles to ensure long-term scalability • Participated in Agile ceremonies and peer code reviews, contributing to a high-performance engineering culture and continuous improvement

Software Engineer IV | Hilti Group | Jan 2021 – May 2024 | Plano, TX - Architected and scaled “Ask Hilti,” a SaaS platform with 59K+ monthly users - Boosted registration by 142% using SEO and sitemap strategies - Improved test coverage from 47% to 78.9% (SonarQube, IntelliJ) - Led weekly Agile sprints and enforced CI/CD best practices (Bamboo, GitLab) - Ensured ADA and EAA compliance for frontend accessibility

At Hilti Group, I played a pivotal role in architecting and developing the Engineering Learning Center platform, which significantly improved customer engagement. By collaborating with content managers, I optimized user journeys, leading to a 142% increase in registrations post-launch. My efforts resulted in 1.5 million page views and 645,000 unique users in 2023, showcasing the platform's growing relevance and impact.

As a Senior Software Consultant through Robert Half, I supported multiple clients across industries—ranging from e-commerce to marketing analytics—by designing custom software, enhancing API performance, and translating business requirements into actionable development plans. My role required fast adaptation, clean architecture, and effective communication with both technical and non-technical stakeholders. 🔍 Key contributions: • Designed and deployed an internal administrator portal for Cantoni Furniture, streamlining employee operations and doubling internal performance across inventory and sales management • Enhanced backend performance for Monkedia by optimizing API service calls, reducing response times and improving analytics delivery • Integrated the Facebook Graph API for social engagement features, resulting in a 15% boost in user interaction • Led API restructuring and database normalization efforts for startup analytics platforms, significantly improving data integrity and query performance • Acted as the technical liaison between business stakeholders and development teams, translating business logic into development specifications • Researched and recommended DevOps infrastructure improvements to support scalability and maintainability • Participated in daily strategy meetings and contributed technical talking points to guide sprint goals and project alignment

Delivered high-impact digital products ahead of schedule and under budget, driving client satisfaction and reducing operational costs for American Express and Nike. • Led full-stack development of enterprise-grade web applications (AngularJS v1.5, Node.js, Express.js), including the Working Capital Terms (WCT) platform, enabling real-time vendor lending transactions. • Refactored legacy systems and reduced technical debt by 25% through modular architecture and responsive UI/UX enhancements using Bootstrap and SASS, improving maintainability and cross-device compatibility. • Accelerated BI efficiency by 30% by designing custom diagnostic tools that improved Tableau Enterprise performance for thousands of global users. • Optimized release workflows with automated CI/CD pipelines built on Jenkins, integrating unit testing and staging environments to accelerate deployments and minimize production risks. • Engineered automated cache systems to preload geo-tagged, high-volume datasets, resulting in faster page loads and seamless user experience across diverse sporting verticals. • Designed responsive applications to monitor Tableau server health and performance degradation in real-time, significantly reducing downtime and enabling proactive issue resolution. • Directed agile teams across geographies (U.S. and Chennai, India), facilitating sprint planning, daily stand-ups, and knowledge transfer to boost delivery velocity and team cohesion. • Increased QA coverage by 10% by writing robust unit tests aligned with American Express standards, ensuring high reliability and consistent feature delivery. • Mentored junior engineers, leading code reviews, task delegation, and technical documentation to foster growth and maintain high development standards.

Worked for Filter Digital. Client was Oprah Winfrey Network (OWN). At OWN: The Oprah Winfrey Network, I played a pivotal role in modernizing user interfaces by converting outdated Flash applications into dynamic web experiences. My work on the Dreamboard interface not only improved functionality but also enhanced the overall aesthetic appeal. By leveraging my front-end development skills alongside basic PERL knowledge, I ensured a smooth integration with backend systems, contributing to a more cohesive user experience. 🔍 Key Technologies: HTML5 · CSS3 · JavaScript · jQuery · jQuery UI · Perl · MySQL · UI/UX Development · Flash Migration · Front-End Architecture · Web Performance Optimization · QA Tooling · SDLC · Agile Workflows

• Engineered core UI components for the 2013 Oscars livestream, enabling hundreds of thousands of viewers to stream the event online—helping ABC deliver its largest digital broadcast at the time. • Contributed to the launch of ABC’s official livestream mobile apps on the Apple App Store and Google Play, now boasting tens of thousands of downloads and 1,300+ positive reviews. • Designed and built three mission-critical web interfaces for broadcast operators to manage and schedule live digital TV content across local and national markets—ensuring real-time control of high-volume streaming systems. • Integrated upLynk® RESTful APIs to automate digital content ingestion pipelines, enabling seamless submission, encoding, and distribution of video content. • Developed user-facing features for account and session management, including secure login, verification, and user-level permissions for both internal and external users. • Wrote optimized MySQL queries to process large-scale media content records; implemented JavaScript listeners to dynamically refresh the UI with live JSON data updates. • Participated in daily Agile ceremonies as part of a fast-paced dev team, contributing to sprint planning, feature delivery, and iterative improvement cycles.

Science, Toxicology & Technology is comprised of a group of prominent M.D. & Ph.D. pharmacologists / toxicologists and other product development oriented physicians, scientists, regulatory compliance specialists which include: legal and regulatory teams specialized in US FDA / FTC / Customs regulations, and engineers who provide manufacturing safety & product flow assistance, and product / manufacturing risk assessment specialists. ST&T specialists work in concert on staff, faculty or of council to some of the world's finest universities, research institutions, product manufacturers, legal and regulatory organizations (FDA-FTC) and customs / transportation entities. Offered IT support to sites such as NeriumSkin.com

• Redesigned and rebuilt NBCUniversal’s internal anti-piracy dashboard, enabling executives to make high-level policy decisions based on real-time data. Leveraged OOP and modular server-side architecture for better performance and scalability. • Streamlined digital fingerprinting processes, reducing workflows from 3–5 steps to just one—increasing throughput from ~360 to 2,400 fingerprints per month and improving detection rates tenfold. • Assisted in the development of two key systems in the Digital Anti-Piracy Division: (1) a fingerprinting platform to identify stolen digital assets, and (2) a forensics analysis tool to trace distribution networks and piracy origins. • Visualized piracy data using Flash and JavaScript (via AMCharts), embedding interactive dashboards that revealed content sources, distribution paths, pirate metadata, and economic loss estimates. • Converted legacy data systems to a modern MSSQL Data Warehouse, using Microsoft SQL Server Management Studio to improve efficiency as records scaled linearly by the hour. • Collaborated with cross-functional teams and vendors (YouTube, Audible Magic, Institut national de l'audiovisuel (INA), NTT Data, Vobile®, Civolution, Deluxe Digital Cinema) to track and eliminate pirated content across online platforms and physical black markets. • Generated annual intelligence reports for executive leadership and stakeholders to secure increased budget allocations for advanced anti-piracy tools and R&D. • Regularly reported to senior management on KPIs, weekly anti-piracy impact, and system performance. 🔍 Key Technologies: MSSQL · Flash · JavaScript · AMCharts · OOP (Object-Oriented Programming) · Forensic Analysis · Data Visualization · Digital Fingerprinting · Anti-Piracy Technology · SQL Server Management Studio · Internal Tools Development · Enterprise Dashboards · Content Security · Intellectual Property Protection

As a full time student, lead developer and research assistant, I supported university-wide engineering initiatives while delivering web technology solutions aligned with the Dean’s strategic vision. I conducted interdisciplinary research, collaborated across engineering domains, and presented insights that shaped academic planning. 🔍 Key Highlights: • Led end-to-end development of a web application for R.E.A.C.H., a nonprofit addressing non-violent crime and youth development through a public health approach in Kansas City, Missouri. • Conducted in-depth research across computer science, mechanical, chemical, nuclear, and industrial engineering disciplines to support strategic initiatives. • Presented research findings and technical recommendations to academic leadership, influencing key decisions. • Produced professionally formatted reports using Adobe Acrobat, ensuring clarity and usability for academic and administrative teams.

Business Applications of AI/ML (via Great Learning) Completed coursework in: • Python Foundations • Machine Learning • Advanced Machine Learning • Computer Vision • Natural Language Processing (NLP) • Neural Networks

Undergrad student.