Jansenn Lee

• Led regional new business development and sales strategy planning for chemical products to increase market share and sales revenue. • Provided pre-sales and post-sales technical support for chemical products to meet customer requirements and project timelines.

• Transferred to sales department from factory to support sales team as product specialist to support sales activities and improve customer's satisfaction. • Led product planning and execution for epoxy molding compound and sintering paste. • Conducted market research to identify new market and customer, developing strategies to increase market share. • Coordinated with Japan counterpart to align product roadmap with company strategy goal. • Conducted review meeting with cross-functional team to resolve project deliverable were meet. • Provided product technical training to customer.

• Supported APAC semiconductor customers with technical topics and on-site service, resolving quality issues and customer complaints. • Promoted new products to drive qualification for new business opportunities and led new product introduction (NPI) for site changes and ramp-ups to meet customers' requirement. • Developed new process controls and test methods to enhance quality control and production yield. • Provided technical training to internal staff and customers.

• Sourced and evaluated new rubber-based pressure sensitive adhesives to develop innovative products. • Collaborated with the sales team to effectively promote and market new products to customers. • Managed the successful transfer of new products from lab scale to production scale after customer qualification.

• Led the formation of a new division under Production Dept. at Hitachi Chemical to enhance production process control and reduce non-conforming products. • Managed all new EMC transfer for new production introduction (NPI). • Conducted in-depth studies on kneading machine and site matching, improving process stability to minimize non-confirming products. • Trained and certified production staff for EMC knowledge to improve quality awareness.

• Developed new types of EMC and enhanced existing EMC properties for discrete packages to meet customer requirements. • Provided on-site support to resolve moldability issues, conduct technical meetings, and introduce new products to South East Asia customers. • Collaborated with Production, QA, and Facilities departments to transfer new EMCs from lab scale to mass production in compliance with ISO standards. • Assisted in qualifying a new 1-ton output twin screw extruder line. • Evaluated the process capability of the EMCs rom Nitto Denko and Hitachi Chemical.