Janne Kaski

Multi-market role managing daily and weekly demand forecasting, fleet staffing, and capacity planning for foodora Sweden, Norway and Finland. I act as a strategic partner for local market D-level leadership, balancing strict delivery SLAs with unit cost optimization. • Restructured Nordic capacity planning to drive an 8.8% year-over-year average reduction in delivery unit costs (CPO), generating seven figure operational savings in Finland across 2025. • Overhauled the demand forecasting model for the Swedish market, reducing historical forecast errors by nearly 90% to achieve an overall demand forecast accuracy of >99% by year-end. • Drove a 12.5% increase in peak fleet utilization (UTR) in Finland, allowing the fleet to absorb higher order volumes without increasing total rider hours. • Managed and coordinated a large-scale global standardization project across 18 different Delivery Hero markets, successfully aligning local operational practices with central corporate strategy. • Prepare and facilitate weekly performance reviews for the Directors of Logistics in different markets, delivering data-driven insights and operational analysis to senior local management.

Owned the daily and weekly sales forecasting, fleet staffing, and logistics KPI optimization for foodora Finland, driving the country to rank as a top-performing market globally. • Drove exceptionally tight and accurate capacity planning for the Finnish market, consistently achieving over 99% demand forecasting accuracy across daily and weekly order volume predictions. • Reduced operational order fail rates in Finland by nearly 30% through tighter capacity tracking and more accurate fleet deployment. • Awarded "Hero of the Month" three separate times for outstanding performance, reliability, and contributions to the team's success.

• Transitioned into increasingly data-driven role, consisting of daily and weekly sales forecasting, fleet staffing, and logistics KPI optimization for foodora Finland. • Managed monthly delivery partner payroll and created payroll related processes and tools, including an automated self-invoicing service for delivery partners, reducing manual administrative workload by tens of hours every month. • Acted as a key user for several in-house systems, overseeing restaurant delivery areas, customer delivery fees, and delivery fee campaign implementations.

• Began Delivery Hero tenure managing day-to-day delivery operations, acting as a co-team lead for rider captains • Driving training and onboarding initiatives for new city expansions and new delivery partners • Developed weekly sales and staffing forecasts, ensuring operational efficiency. • Managed payroll data processing and provided payment issue support for delivery partners.

• Cold-called small- to midsize business leaders (CEOs and COOs) and pitched marketing video concepts to potential clients, honing persuasive communication and sales skills. • Collaborated with the production team to align client needs with creative video solutions.

• Managed intercompany purchases from Europe to the Finnish production line, ensuring on-time delivery according to manufacturing schedules. • Procured spare parts from international suppliers for time-critical repairs to minimize operational downtime, while managing spare parts stock levels, item data and purchase orders in SAP. • Tracked and analyzed KPIs related to procurement.

• Executed high-priority procurement of spare parts from Finnish and international suppliers during critical breakdown situations. • Handled daily order management and inventory tracking and item data using SAP, actively collaborating with suppliers to align lead times with operational needs.

• Coordinated transport logistics for UPM’s paper products across Russia, Norway, and Europe. • Fostered effective communication with transportation partners and internal teams.

• Order management, invoicing, and exports, ensuring alignment with customer needs. • Collaborated with global customer and production planning teams to streamline operations.