Janice Willson

-Retail sales and cash handling -Custom framing -Customer service

-Administrative duties including data entry, scanning, report and blog writing, production of pamphlets and business cards. -Website design and maintenance using Wordpress and Divi. -Social media posting and maintenance. -Macrophotography and photographic processing utilizing Lightroom and Photoshop. -Laboratory assistance including cleaning glassware, calibration of equipment, etc. -Knowledge of Internet, Microsoft Office.

-Hearing clinic duties including: customer service, data entry, third party billing including WSIB, VAC, ODSP and NIHB, cleaning and minor repairs of hearing aids, accounts payable, payroll entry -Knowledgeable of Microsoft Office and Lotus

-Clinic duties including: customer service, phlebotomy, capillary puncture, labelling, data entry and verification, processing and packing of blood units and specimens and associated paperwork - I was one three employees responsible for the set up of blood donor clinic and computer network -Chosen by management as Subject Matter Expert for eProgesa project which included helping with training and assisting coworkers with the use of the new computer program eProgesa -Experienced in use of Standards of Procedures and Material Safety Data Sheets -Always worked to ensure quality assurance and filling out necessary QA and cleaning reports -Participated in up to date training including yearly customer service seminars

-Retail sales including working artists' exhibitions -Recognized for my ability to enhance product placement to increase sales -Reorganized customer and email lists in gallery data base -Wrote artists’ biographies and updated website weekly -Travelled regularly to Toronto to merchandize galleries there -Worked all of Koyman Group stores including Koyman Galleries, Artworks, Art and Home, and Terence Robert Gallery and key holder at more than one gallery -Regular participant in yearly inventory at galleries and the warehouse

-Retail sales and customer service -Computer skills -Designated key holder

-Managed retail luggage store with duties including scheduling, bookkeeping, interviewing, hiring, dismissing, and training staff -Visual merchandising weekly to increase sales and fully utilize store space -Increased store sales in first 3 months after assuming position -Retail sales and customer service

-Laboratory duties including: accessioning, data entry and labelling of biological specimens, the safe use and cleaning of equipment including centrifuge and coolers, pipetting -Adept at the use of a computer and GUI program -Experienced in use of Standards of Procedures and Material Safety Data Sheets -Always worked to ensure quality assurance and filling out necessary QA and cleaning reports -Trained in the safe use of dry ice -Laboratory first aid and CPR representative

This college certificate program provides the theoretical knowledge and practical skills to work as a medical transcriber in health care facilities. The program of study includes: medical terminology, practise transcribing complex medical reports and learn medical office procedures.