James Chou

Co-founder & CEO @ AJA Creative Design

About

Experienced Chief Executive Officer with a demonstrated history of working in the design consultant industry. Strong entrepreneurship professional skilled in Product/Service Strategy and Planning, Service Design, Customer Experience, User Experience, Persona and User Interface Design.

Country

Taiwan

City

Taipei

Industry

Design

Skill

User Interface Design, User Interface, Information Architecture, Interaction Design, User Experience Design, User Experience, Software Development, Business Development, Card Sorting, Usability Testing, User-centered Design, Paper Prototyping, E-commerce, Human Computer Interaction, Persona, Wireframes, Usability, Heuristic Evaluation, User Research

Experience

Co-founder & CEO

AJA Creative Design

2009-7 - Present · 17 yrs 3 mos

Taipei, Taiwan

Build a new startup company - build IT infrastructure, create company branding, manage people and finance Business development - talk to tier-1 OEM/ODM customers in Taiwan regarding hardware/software product innovation. Get projects from those customers and settle down business deals. Strategic consulting, including business plan & sales strategy development. Project management - manage UX/UI projects, communicate between customers, designers and engineers. User experience design - including delivering information architecture, interaction design, wireframe. Build an UX team - recruit UX/UI talents and deliver innovative design based on UCD process.

Product Commercialization Manager

CyberLink

2000-7 - 2009-4 · 8 yrs 10 mos

Management: Lead up to 17 people across 3 departments including Product Commercialization team, UI Design team and Customer Service team. Localization: Manage localization projects, handling outsourcing projects including quality control and expense control. UI: Lead UI design team to development software user interface for branding and OEM/ODM products. Product Commercialization: Software setup/installation process planning and implementation. Cross-dept. communication and system integration. Customer Service: Lead CyberLink Taiwan customer service team and manage outsourcing call center in India.