james stoner

RMA Department, Reparing Laptops & Desktop computer systems. Also helped Sales with corrispondance to a major UK client.

* Maintenance of trees and bushes. * Picking up litter. * Helped boost morale and helped keep team motivated.

* Install rented equipment in exhibition centres or halls. * Set up the equipment to work with either DVD players or laptops. * Managed PC configurations and developed customer database.

* Working closely with a professional team, providing technical support. * Working with remote managed servers and network solutions. * Developing my interpersonal skills in customer relations, with small to medium businesses. * Resolved problems via telephone and rendered external and on site assistance.

Install, configure and set up equipment ranging from laptops to 60" plasma screens. Ensured that all components were tested, so they acted in accordance with company policy.

* Build PC based systems and digital video recorders in accordance with customer specifications. * Upgrade, update and repair of RMA units. * Assisting customers with solution of technical problems. * Inventory management and maintenance. * Ensuring that the warehouse and workshop were always organised, clean and tidy.

* Repair of submitted barcode scanners. * Reduced turnaround time for SLA and reduced overheads on repairs. * Detailing repairs made on the RMA cards and returning the goods to the customer.

The Hepworth Wakefield is Yorkshire's inspiring new art gallery, celebrating the area's unique artistic legacy and exploring the work of major contemporary artists. Designed by David Chipperfield Architects, our ten superb gallery spaces make this one of the UK's largest purpose-built galleries outside London.

Helped with lighting for a school performance Activities and Societies: Computing club, ran by the School I.T. Technicians