James Simcox

James Simcox

Information Technology Support Officer @ The Glasgow School of Art

About

Desktop Support Engineer with hands-on experience in high-performance tech environments, including leading animation studios. My strengths lie in troubleshooting complex systems, from Microsoft 365 to network management, ensuring smooth and efficient operations under pressure. Starting with a love for hardware, I built my first gaming PC at 14, which grew into a career in IT where I bring a customer-focused approach and creative problem-solving skills honed through my experience in both tech and the creative industry. Most recently, I contributed audio design to Koji, an award-winning animated short, blending my passion for technology with my creative background. I’m always eager to expand my skills and make an impact through reliable, user-centered IT support.

Country

United Kingdom

City

Glasgow

Industry

Computer Software

Skill

Server Builds and Support, IT Infrastructure Management, Information Technology Infrastructure, Domain Name System (DNS), Technical Assistance, IT, Help Desk Support, Desktop Computers, Remote Desktop, Windows Remote Desktop, Windows 10, IT Management, SCCM, Troubleshooting, IT Management Software, Technical Support, Computer Repair, Networking, Okta Administration, Google Admin

Experience

The Glasgow School of Art

Information Technology Support Officer

The Glasgow School of Art

LinkedIn
2025-12 - Present · 10 mos

Glasgow

EuroPC

IT Technician

EuroPC

LinkedIn
2024-11 - 2025-12 · 1 yr 2 mos

Glasgow

As an IT Technician, I provide hands-on technical support and infrastructure management across a range of IT systems. My responsibilities include building and configuring servers, repairing laptops and desktops, and delivering reliable 1st line support to end users.

Axis Studios

Desktop Support Technician

Axis Studios

LinkedIn
2023-5 - 2024-7 · 1 yr 3 mos

Glasgow City, Scotland, United Kingdom

IT Support for Glasgow based animation studio, troubleshooting technical issues for both on-site and remote workers. The role also involves a lot of account management with various applications, alongside user and device management through Active Directory and SCCM. Security is a high priority in this industry as the teams will be constantly working on confidential projects, meaning managing and maintaining privileges and permissions is critical

Five Guys Europe

Quality Control Supervisor

Five Guys Europe

LinkedIn
2014-12 - 2021-8 · 6 yrs 9 mos

Glasgow City, Scotland, United Kingdom

Touzie Tyke

Composer and Sound Designer

Touzie Tyke

2015 - 2017 · 2 yrs

Glasgow, United Kingdom

I have created music and sound effects for various projects with Touzie Tyke such as Lockbox - an animated short film currently being shown at festivals across the UK, an advert for Scot JCB Callmaster and the animated intro for the company website.

The Stand Comedy Club

Venue Technician

The Stand Comedy Club

LinkedIn
2015-9 - 2016-4 · 8 mos

Glasgow, United Kingdom

Audio and lighting arrangement and engineering, liaising with artists and agents, ushering audiences and ensuring health and safety standards were met during shows.

Education

The Glasgow School of Art

The Glasgow School of Art

LinkedIn

James Simcox's Contact Information

Email

******@***.com

Phone

(**) *** ****

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