James Pollock, PMP
Computer and Informations System Manager I @ FDLE
About
I am a Business Analyst in the Florida Department of Law Enforcement's Internet and Technology Services Projects Management Office. Prior to that I worked as a fingerprint analyst in the FDLE Biometric Services Section for four years. I hold a Bachelor's degree in in Public Safety and Security specializing in forensics. In my spare time I work as a first responder and volunteer firefighter to continue in serving the community I live and work in.
United States
Tallahassee
Law Enforcement
Incident Management, Incident Command, Incident Response, Emergency Medical Services (EMS), Business Data Management, Information Technology, Management, Human Resource Management, Communication Management, Quality Assurance, Scope Management, Quality Assurance Processes, CISM, Critical Incident Stress Management, Suicide Prevention, Peer Support, Fire Officer I, Research, JIRA, Fingerprint analysis
Experience

Senior Information Technology Business Consultant
Tallahassee, Florida, United States
Information Technology Planning, Standards, and Research Jira System Administrator IT System and Product Evaluations IT Feasibility Studies Legislative Analysis and IT Fiscal Impacts Business Requirements Analysis System and Application Architecture and Design Software/Application Development Website Design and Development Application Security Database Design and Development Complete System and Application Life Cycle Project Management

Criminal Justice Information Consultant II
Tallahassee, Florida, United States
Business Analyst and Quality Assurance Analyst for the FDLE Criminal Justice Information Services (CJIS) Projects Office. Operate in the role of a Business Analyst by scheduling meetings and updating project documentation Operate in the role of a Quality Assurance Analyst Write Standard Operating Procedures Work in a customer service capacity Take leadership in roles absent leadership or direction

Criminal Justice Information Consultant I
Tallahassee, Florida
FDLE CJIS projects management office. Operate in the role of a Business Analyst by scheduling meetings and updating project documentation Write Standard Operating Procedures Work in a customer service capacity Take leadership in roles absent leadership or direction.

Criminal Justice Information Analyst II
Tallahassee, Florida
Conduct criminal justice history research concerning criminal records. Maintain and amend agency partner's criminal justice history records. Ensure accuracy of entered criminal records. Enter and modify criminal justice records as required by Florida state statute.

Fingerprint Analyst
Tallahssee
Analyze and compare criminal and applicant fingerprints using Tenprint fingerprint cards and computerized Biometric Identification systems. Asses and classify fingerprints based upon fingerprint ridge shape and minutae. Use such systems as Biometric Identification systems and microfilm. Function in the capacity of a team lead worker. Perform criminal records research and maintenance. Perform digital fingerprint and criminal records consolidations. Verify the fingerprint work of fellow fingerprints analysts. Utilize tools such as microfilm, latent fingerprint cards, and multi-line phones.

Emergency Medical Technician
Leon County Emergency Medical Services
Tallahassee, Florida
Provide first class basic life support to citizens of Leon county Florida. Respond to medical emergencies in a safe and efficient manner. Maintain cleanliness and working order of ambulance and equipment. Dress professionally and act in courteous manner
Education
James Pollock, PMP's Contact Information
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