James Park

• Demand Planning • Order to Cash • Customer Experience/Service • Distribution Requirements Planning / Replenishment • Distribution Centres / Warehousing • 3PL Management • Inventory Control • Transportation Planning • Last Mile

• Lead the DC operations across 4 continents • Inventory control, accuracy, reporting • SOX compliance • Allocation & Replenishment • Customer Experience & Customer Supply Chain • Demand Planning

• Lead, coach, and develop 20+ people from 3 distinct teams across the 4 continents. • Own the global S&OP process for B2B, E-Commerce, and Retail Stores business, and consistently deliver 70%+ forecast accuracy. • Provide Supply Chain leadership in the new customer launches (15+ in the 2 yr period) - "Forecast to Execution". • Represent Supply Chain in the cross-functional New Product Launch projects (12 launches & ~130 SKUs in the 2 yr period) - "Forecast to Execution". • Manage and improve the company's Order-to-Cash cycle after founding the Customer Experience team and co-leading the D365 ERP implementation. • Oversee the global Distribution Requirements Planning, and lead the ongoing recovery of product availability & fill rate recovery (90%+)

• Global demand planning • Allocation & Replenishment • Customer Experience & Customer Supply Chain

• Talent development • Global demand planning • Performance management • Allocation & Replenishment • Customer Supply Chain & CPFR

• Led a team of 5 demand planners to continuous improvement of forecast accuracy and BIAS. • Developed SOPs & weekly routine management system as part of global S&OP process. • Coordinated transition to SAP forecasting & ERP modules. • Managed 3 new product launch projects in 2019 which will lead to 60% increase in gross revenue vs. prior year

• Managed account-level S&OP process with major national retailers - Best Buy, Home Depot, Brick. • Led weekly account-level consensus meetings with Product Managers & Key Account Managers for reviewing POS result, competitors movements, future 20-week promotion plan. • Improved account-level monthly shipment forecast accuracy by 10%/year. • Managed SKU-level channel inventory under target & on time service rate at 95%+, leading the organization to 2-time recipients of vendor of the year awards.

• Drove store & DC-level inventory within target while maintaining in-stock of 95%+. • Analyzed weekly item-store level POS sales, and recommended future baseline and promotion forecast to Walmart. • Led promotion forecasting process of key brands - Oreo, Cadbury, Trident, Halls, Maynards, and others - through weekly CPFR process with Walmart. • Developed best in class business reports by leveraging Walmart Retail Link.

• Oversaw kickoff & maintenance of IBP process with a team of 8 Senior Analysts to manage 18- month demand/supply/material plans with annual volume of $1 billion+. • Coordinated Kraft-Heinz SAP integration & rollout of IBP process harmonization project. • Continuously developed the best fit statistical & consensus forecast model by product group, and maintained forecast accuracy on target (70%+). • Led supply chain cost reduction projects - minimum run reduction, SKU rationalization, late delivery penalty management.

• Led monthly S&OP process to build 12-month demand & supply plan of 25 legacy Heinz brands. • Analyzed Nielson category consumption trend to develop long-term category-level forecast. • Performed weekly demand management routine in SAP APO: history cleansing, statistical base- line forecasting, manual adjustments, and realignment to achieve MAPE target of 25%. • Reviewed weekly promotion plan with Sales team to layer on promotion lift in APO DP module. • Provided mentorship & technical coaching to junior planners as power user committee member of Krart-Heinz SAP & BI integration project.

• Led weekly demand planning process of the Mobile Communications Business Unit, and drove annual KPI improvements- Forecast Accuracy (+11%), Waste (-5%), Inventory Turns (+25%). • Headed weekly consensus meetings with Sales, Marketing, and Product Management to refine rolling 18-month demand & supply forecast at SKU and account-level. • Implemented weekly CPFR processes with major Canadian carriers - Rogers, Bell, Telus, Wind Mobile, Videotron, Eastlink - to jointly manage weekly sell-thru, sell-out and channel inventory forecast. • Developed cross-functional product life cycle forecast including initial channel fill requirement during New Product Launch with Sales, Marketing, and Product Management.

* Specialist - Commerce & Finance * Major - Economics