james dixon

sales operations manager

About

Georgia Tech Industrial Engineering graduate with 13 years of experience ranging from manufacturing leadership to sales and marketing operations. Six Sigma Black Belt with extensive background of leading and growing professional teams, using and developing smart analytics, understanding and influencing customers and end users, executing capital expansions, strategic planning, market analysis, and other strategic initiatives.

Country

united states

City

chattanooga

Industry

textiles

Skill

six sigma, lean manufacturing, continuous improvement, operations management, industrial engineering, process improvement, manufacturing operations management, team building, strategic planning, product development, root cause analysis, team leadership, extrusion, sales management, sales operations, customer experience, sales process, solution selling, marketing strategy, business development, business analytics, revenue analysis, customer relationship management, salesforce.com, tableau, qlikview, spss, management, relationship building, strategic sales, predictive analytics, end user sales, polyester, nylon, fiber extrusion, lvt/lvp, flooring, manufacturing, kaizen, process engineering, lean six sigma

Experience

process engineer - secondary weave

shaw industries

2007-3 - 2008-10 · 1 yr 8 mos

operations management trainee

shaw industries

2007-1 - 2007-3 · 3 mos

Selected as team leader by peers.

co-op - industrial engineering

shaw industries

2004-5 - 2006-7 · 2 yrs 3 mos

department manager - primary weave

shaw industries

2008-10 - 2009-11 · 1 yr 2 mos

Manager of 140 hourly and 6 salaried associates. Responsible for polypropylene tape extrusion supporting all of Shaw Industries' primary carpet backing production.

sales operations manager

signature flooring

2019-9 - Present · 7 yrs 1 mo

commercial sales operations - senior business analyst

shaw industries

2015-10 - 2019-9 · 4 yrs

Partner with Account Managers, Regional Vice Presidents, and sales and marketing leaders to drive sales efficiency and effectiveness. Drive new business by leading Account Managers through analysis of their market, identifying new Strategic Accounts, understanding the customer, forming a meaningful research-based strategy, and developing an executable action plan to land large annuity accounts. Work with Account Managers from different selling divisions within common markets to develop the collaborative environment, teamwork and support necessary to present all divisions together as a complete solution to the customer. Serve as Salesforce.com, Qlikview/Tableau, and Dodge expert resource for all commercial sales and marketing teams.

production manager - plant wm

shaw industries

2012-6 - 2015-11 · 3 yrs 6 mos

Responsible for all aspects of Shaw's largest fiber production facility, including a $75MM capital expansion. Managed, developed, and empowered 250 hourly and 10 salaried associates. Developed and managed vendor/supplier relationships and partnered to create innovative solutions for complex challenges.