Jackie Bidlingmeyer
Director of Operations @ Claire's
About
What I Do: I am a high-performing Operations Director and process improvement expert passionate about reducing costs and delivering efficiency in everything I do. I have over 15 years of Operations experience working in roles that involve a field organization as well as store operations teams with analytics to execute high-priority Company projects. My Expertise Includes: 1. Strong retail operations knowledge and process improvement initiatives that focus on the customer, business, and employee development needs. 2. Excel at organizing and leading dynamic, high-impact projects from inception to completion, collaborating with cross-functional teams. 3. Developing reports and dashboards to help my business unit make well informed, data driven decisions. 4. Overseeing labor planning and analytics, including forecasting workforce needs and optimizing staffing levels to execute time sensitive projects. 5. Leading and developing high-performing individuals and teams Why I am Different: I give 100% to anything I do and go above and beyond with each task I am given, even if it is not part of my job to do so. When I work for a company, I do not just show up each day to collect a paycheck, I truly invest myself in the overall success of the Company. I am always trying to come up with ways to improve processes and business functions. Being chosen to be the first person in a new role in multiple companies has given me so much experience with solving complex problems and I am forever grateful. I pride myself on my servant leadership approach. My team is stronger when they can make informed decisions without me holding their hand each step of the way. It brings me so much joy when I can see that “lightbulb” moment when something clicks with someone on my team or when I am able to teach someone something new to help them be more efficient. What Others Say: My colleagues describe me as a driven, patient and insightful professional whose work ethic is unmatched. My ability to critically think through complex processes that involve many areas of the business is impressive.
United States
Montgomery
Consumer Goods
Capital & Expense Budget Management, Sales Planning, Master Scheduling, Budgeting & Forecasting, Budgetary Responsibilities, Communication, Leadership Communication, Long-term Customer Relationships, Operations Execution, Development & implementation of marketing plans, Production Planning, Coaching & Mentoring, Retail Displays, Scenario Planning, Human Resources (HR), Time Study, Streamlining Operational Processes, Comprehensive Planning, Continuous Improvement Culture, Operational Enhancements
Experience

Labor Planning & Analytics Manager
Collaborated with the CPG organization to drive a data-driven culture, including creating reports, dashboards, and presentations to communicate analytical insights. Oversaw all budgetary and forecasting for Field/3P service with 27K+ partner locations across North America. Successfully conducted time studies on multiple tasks to establish accurate production standards to contribute to labor planning decisions. Developed regional service budgets, including in-depth analysis of weekly labor costs. Created and implemented data-drive process improvements and automation solutions for operational efficiencies.

Senior Operations Manager
Implemented innovative strategies and solutions to improve operational efficiencies. Launched multiple programs across two separate departments and 4K+ Walmart stores, and three departments and 400+ stores for Walmart Canada. Managed all day to day and routine projects from item setup to store service escalations. Created labor plans to support sales growth and make recommendations on cadence changes where needed to support sales peaks and new program launches. Built and sustained strong and long-lasting relationships with merchants and store operations to streamline communications within Walmart on product refreshes to the Claire’s program.

Business Finance Manager
Collaborated with the CPG team on growth from a $33M+ sales plan t $60M+ in 2021, including providing guidance and analytics to support key decision-making initiatives. Led comprehensive annual planning process with periodic projection updates for the CPG team. Provided world class support to the Accounting Department during month and quarter end close to ensure data accuracy. Tracked and maintained continuous process improvement and standardization within the CPG team.

Operations Analyst
Developed metrics and KPIS for a diverse Field Operations Team consisting of 1K+ Field Reps, Supervisors, and Regional Managers. Worked directly with senior leadership to communication performance updates and maintain consistency. Realized a reduction in overall operational costs by $600K+ annually in collaboration with the Director of Operations during tenure. Drove comprehensive support of third-party lines of business, including onboarding and weekly reporting, as well as monthly invoicing. Trained and mentored analysts to improve comprehensive knowledge of business and process management.

Senior Route Optimization Analyst
Redbox Automated Retail, LLC
Oak Brook Terrace, IL

Senior Analyst
Ensured comprehensive optimization of the warehouse network with a cost-per-kiosk cost savings of $300K+ within a calendar year. Evaluated and analyzed effectiveness of route plans through data analysis and communication for 10K+ kiosks. Trained, mentored, and guided new and existing members of the team to maintain consistency. Provided multiple what-if scenarios to Operations Directors and Sale for future operational projects and headcount planning.

Route Optimization Analyst
Redbox Automated Retail, LLC
Oak Brook Terrace, IL

Master Production Scheduler
Preferred Meal Systems

Logistics Analyst
Preferred Meal Systems

Executive Administrative Assistant
Preferred Meal Systems
Jackie Bidlingmeyer's Contact Information
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