J Sucharitha

Principal Consultant @ Infosys

About

I am a Principal Consultant with 17+ years of specialized experience in SAP CRM, SAP TPM, C4C, and Callidus Cloud, driving business transformation across global CPG, Manufacturing, Retail, and Energy enterprises. I bring deep functional expertise across Trade Promotion Management, Funds/Claims, Marketing, Service, CPQ, and end‑to‑end CRM integrations. My career is defined by my ability to: ✔ Lead large‑scale SAP CRM/TPM programs with measurable outcomes ✔ Strengthen system stability through proactive design and automation ✔ Manage global stakeholders across IT, business, and cross‑functional teams ✔ Deliver cost savings and process optimization through intelligent automation ✔ Guide offshore/onsite teams, enable COE initiatives, and contribute to presales   I’ve led multiple transformation programs improving data integrity, driving operational excellence, and reducing manual effort by over 90%, generating significant annual savings for clients. Recognized with MVP awards, Client Excellence badges, Insta Awards, and REAP Awards, I thrive in environments that demand ownership, innovation, and collaboration. My passion lies in solution architecture, enterprise integration, continuous improvement, and mentoring teams to achieve delivery excellence.

Country

India

City

Greater Hyderabad Area

Industry

Information Technology & Services

Skill

C4C, SAP Trade Promotion Management, SAP CRM, Agile Methodologies, ITIL, SAP Solutions, Business Analysis, Business Process, Team Management, Vendor Management, Business Intelligence, Software Project Management, ERP, Oracle, Pre-sales, PL/SQL, Management, SAP Implementation, Data Migration

Experience

Principal Consultant

Infosys

2025-1 - Present · 1 yr 9 mos

Senior Consultant

Infosys

2011-5 - Present · 15 yrs 5 mos

Hyderabad

- SAP CRM Consultant professional with extensive knowledge of implementing and managing SAP environment. - Consultant experience in Full Life Cycle Implementations - SAP consulting experience encompasses interaction with Business Process Owners and Users for process modelling, system configuration, Blue Printing, FIT GAP analysis, AS IS & TO BE process design, business consulting, solution implementation, Customizing, Extensive work on enhancements, testing, data migration, cut over and post implementation support - Areas of expertise include modules like Service, Sales, Marketing, Interaction Center, Web UI Configuration

Lead Consultant

Infosys

2023-7 - 2025-4 · 1 yr 10 mos

SAP CRM Consultant | SAP CBP - Trade Management | Scrum Master | Worked on E2E Implementation, Roll-out and Production Support Projects

Lead Consultant at Infosys

Infosys

2023-6 - 2024-2 · 9 mos

Hyderabad, Telangana, India

Senior Associate Consultant

Infosys

2008-10 - 2011-4 · 2 yrs 7 mos

Hyderabad Area, India

- SAP CRM Functional - SAP WEB UI

Management Trainee

Genpact

2007-5 - 2008-5 · 1 yr 1 mo

Hyderabad Area, India

- Managing a desk of 10 team mates ensuring smooth operations. - Was closely involved in Client management and Team management activities, by preparing reports and reviewing the metrics with client. Key Achievements : - Received bronze award for outstanding performance in EEF Desk. - Received bronze award for zero calls defects.

Technical Support Specialist

Genpact

2006-5 - 2007-3 · 11 mos

Hyderabad

Providing online solutions on Windows 95,98, NT, 2K Operating Systems, Lotus Domino products (Quick Place, Sametime), Exchange2000, CPA Administration, Remote access issues with VPN and Fiber link - Provide prompt and courteous technical support for customer issues, ensuring timely and professional resolution. As an SME for EEF business desk , conducted Cross Trainings and Up-skilled the agents with the business process - Handled Account creation for New Hires in business (NT , Outlook , Business App account creation) - Handled exit process for business users.