J. Rhett Wayman

North America & Latin America BU Lead for the Remote Proactive Business, support over a dozen different product lines. Leading a team of 6 Managers, 1 Work Flow Manager, 2 Principle Engineers, and 100+ Engineers.

Manage a Technical Support Desk for Break Fix issues for the Networker technology. Working with global GEO's and Managing a team of 12 Engineers.

Global Relationship Manager for Abbvie/Abbott setting up and managing Technical & Customer Service Desks in North & South America, Europe and Asia. North American Relationship Manager for City of Santa Clara, California, Fannie & Freddie Mac and Alcon. Worked with and managed Technology Managers, Project Managers and Managers over local GEO Service Desk. Managed and interacted with over 150 individuals ranging from front line support to managers.

Manage seven supervisors who are over several different specialty projects, that work with financial institutions and end users. Providing support for financial needs. Working with revenue, call volumes and other contractual obligations.

• Managed the work follow and scheduling of 11 different presses, ensured orders were completed in a timely fashion. Orchestrated the movement of work between departments to increase efficiency and productivity. • Worked with multiple departments to facilitate customer requests and needs. Organized workload, scheduling and product placement to ensure materials were in place to fulfill orders. • Provided coaching, training and feedback to subordinates (Pre-Press 2 subordinates, Sheetfed 10 subordinates) • Managed inventory of press materials in the Pre-Press, Sheet-fed and Rotary departments. • Oversaw the output of work orders to the Sheet-fed and Rotary departments.

Planning, organizing and facilitating relationship with Counties and municipalities for events that impact them. In addition to working with sponsors, vendors and organizations who provide support or products for the success of these events. Establishing schedules plans and coordinate with Law Enforcement, UDOT and Medical personally for these events. Managing the overall operations of the business and events.