Ismail Vittal
Head of Product Experience and Delivery @ Wasalt
About
Bridging the gap between user experience, product strategy, and technology execution. I lead cross-functional teams across design, development, and product to ensure seamless delivery of impactful digital experiences. Domain/Industry Knowledge: Aviation, Real Estate, Technology. Products: Travel Portals, Loyalty Programs, Real Estate Portals, E-commerce, CRM, Digital Wallets, Auctions.
United Arab Emirates
Dubai
Real Estate
CRM Integration, CRM, Generative Engine Optimization (GEO), Large Language Models (LLM), API Development, Middleware, REST APIs, Leadership level, Legacy Modernization, Omni-Channel Marketing, Product Management, Natural Language Processing (NLP), Artificial Intelligence (AI), Outsourced Solutions, High Performance Teams, C-Level Relationships, Customer Relationship Management (CRM), Cross-functional Collaborations, Technology Integration, Technical Product Management
Experience

Head of Product Experience and Delivery
United Arab Emirates
End-to-end delivery of digital products by uniting user experience, product design, SEO, GEO, CRM integration, and cross-functional execution. Owns the intersection of product usability, search visibility, CRM-enabled workflows, and technical delivery, ensuring seamless collaboration between design, technology, and business teams.

Product Design Manager
Dubai, United Arab Emirates
Strategic Development: Led design sprints and created comprehensive UX roadmaps to align product outcomes with the company's broader strategic objectives. Research & Process: Developed and executed the UX research roadmap, refining product strategies based on real-world feedback and insights. Regularly conducted product-design sessions to facilitate ideation and innovation. Resource & Product Management: Managed resource allocation ensuring timely delivery of projects. Played a pivotal role in onboarding, mentoring, and guiding both senior and junior UX designers, fostering a culture of continuous learning and collaboration. Technical Mastery: Engaged in technical discussions addressing design challenges, particularly related to HTML, and CSS, animations, SVGs, and managed a dynamic iconography set to enhance UI aesthetics. Innovation: Frequently employed rapid prototyping and wire-framing techniques to visualize product enhancements. Led initiatives in A/B testing and personalization strategies to ensure data-driven decision-making in design. Team & Stakeholder Engagement: Worked closely with cross-functional teams, fostering collaboration, and alignment across all product development stages. Effectively communicating with internal and external stakeholders, gathering requirements, and ensuring the product suite met or exceeded expectations. Continuous Learning & Optimization: Regularly utilized tools like Figma, Clarity, HotJar, Google Analytics for design and data analysis. Ensured products met accessibility standards, incorporated UX research insights, and employed agile methodologies for swift, iterative development.

Product Design Lead
Design System Implementation Design delivery & Project management UX Strategy, Roadmap, Process and Team management UI/UX Sprint Planning, Backlog Prioritization Design reviews & Product-Design review sessions On-boarding design talents Rapid Prototyping & Wire-framing Design demo sessions to business/stakeholders Data-driven design A/B , User Testing UX Analytics DAT / UAT reviews Tech handoff Mentoring junior designers & UI/UX engineers

Senior Software Engineer
United Arab Emirates
As a lead developer, focused to build reusable, mobile first, responsive and fluid layout web pages for www.emirates.com Engage with UX and UI designers on various design research and challenges. Provide Accessibility features to latest enhancements in the site and upgrade old pages to be fully compatible with various browsers and devices by applying CSS. Write reusable snippets for the team to reduce the rework. Test various pages for browser compatibility and design compatibility.
Ismail Vittal's Contact Information
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