Isaac Corcia

Created more than 120 settlement offers each month for clients with hardships enrolled in the company's program. Averaged more than 4.5 hours of call time each day speaking to collection agencies and law offices for escalated accounts. Negotiated settlement offers for accounts with lawsuits, settling in between 50-85% of the client's account balance.

• Efficiently packed food items into boxes according to specific catering orders, ensuring proper handling. • Safely and punctually delivered food orders to clients, maintaining excellent customer satisfaction. • Managed inventory of food orders, meticulously tracking quantities.

• Purchased and secured Ticketmaster and AXS tickets in presale packages according to the manager’s requests, analyzing demand, profitability, and optimal seat location. • Worked effectively in a team environment, collaborating with colleagues to ensure smooth operations and share best practices to drive revenue.

• Coordinated ideas with the CEO and CTO on devising and executing strategies to improve the UI of the mobile app and website. • Collaborated with the Front/Back End teams to review the code, identify and implement effective solutions to technical issues, and evaluate the performance of referral systems through manual testing. • Actively participated in key meetings and events to maximize User Acquisition and enhance User Retention to drive business growth. • Monitored the Admin Panel making sure users were being registered, added, or removed from the system accordingly. • Participated in networking events with coworkers to enhance brand visibility and attract new users. • Edited pitch decks to be presented to potential investors and venture capitalists.

• Provided excellent customer service by assisting and communicating with guests to ensure their needs and requests were met. • Organized and arranged Resort Equipment in a neatly standard for guests and residents to utilize. • Promoted and sold beds and cabanas for guests and residents to enjoy.

• Assisted Customers with their needs and requests, providing them with suggestions based on their preferences. • Aided in organizing and setting up merchandise and products in the retail store. • Arranged merchandise in the stock room to a neatly appearance. • Maintained satisfactory sales goals for the Aventura location.