iris samia

service supervisor

About

Service Engineer at SMA Solar Technology AG

Country

united arab emirates

City

united arab emirates

Industry

renewables & environment

Skill

engineering, continuous improvement, commissioning, electrical engineering, customer service, energy, energy efficiency

Experience

service engineer

sma solar middle east and africa (mea)

2013-11 - Present · 12 yrs 11 mos

* Professional Experiences/ Responsibilities * Plant commissioning, Hot and Cold Commissioning * Fault finding and Trouble shooting * Plant testing or compliant test * Costumer technical support * Data Analyses for management decision making and Trouble shooting * Call Center and process customer queries and error and provide solution * Diagnose and rectify faults remotely * Document error notifications in CRM (SAP) * Providing installer and user training for Sunny island Inverter (Hybrid System) * Maintenance and On Site Trouble‐shooting for Celme’s * Hermetic Oil Filled Transformers * Conducted corrective action

service supervisor

sma solar technology ag

2017-11 - Present · 8 yrs 11 mos

* Key Strengths * Solar Plant Commissioning, Trouble shooting and Data Analyses (SMA solar product). * Proficient in PROFIBUS, Modbus Communication cable (Process Field Bus). * Capable of training staff * Knowledgeable in Instrumentation and Control Systems, PLC, Pneumatic, Electrical, & Hydraulic. * Remote Support Commissioning and Trouble shooting