irina semakova

* Developing Due Diligence and Compliance Web-Application for Russian, English, Dutch languages * HML programming, testing, quality assurance * Supervising and training Russian, Dutch team members

Executed public relations activities for 11 agency clients, including media communications, copywriting, mass-media analytic monitoring and press-clipping, visual database maintenance

* Achieved brand awareness by developing and executing marketing plan, launching and administrating company web-site, building stable relationships with media * Secured exclusive contracts with 8 partners by representing company at the events, including exhibitions in Germany, Sweden, Finland, Italy, Taiwan * Advised promotion strategy based on competitors activity analysis and market research * Acted as Russian/English translator at the meetings, factory visits and during construction works. * Executed written translations of mails, documents, contract agreements, company web-site, marketing materials, manuals, catalogs

* Managed 20 clients profiles simultaneously for US, UK, RU markets * Supervised EMEA markets team to secure continuous reports delivery * Induced 2 clients to sign long-term contracts by providing well-managed crisis monitoring

* Managed up to 70 clients simultaneously across APAC, RU, US markets * Induced 7 clients to sign long-term contracts by providing well-managed crisis monitoring * Coordinated start of consulting at Russian market, which brought 3 clients on board * Customized dashboards and software to meet clients’ business needs * Supervised English markets team to secure continuous reports delivery * Designed materials and trained 70 new team members across SEA region * Executed data capturing, processing, tracking * Monitored data volumes and investigated abruption cases * Integrated production department into acquirer’s structure through executing internal knowledge management project - Moodle, Internal Wiki * Revamped technical issues reporting processes and reduced maintenance time by 50%.

* Led Media Screening Operations supporting IntegraWatch Product Director * Supervised internal and external vendors securing products delivery * Transferred external research centers facilities to internal sources to optimize productivity and resource usage * Served as point of contact with R&D, Data Management, Service Support teams * Redesigned KPI metrics and reporting processes, which allowed more time for actual production * Tracked fast-changing industry environment, rated and prioritized risks, managed tickets and red flags system * Working in Agile, Scrum environment, wrote product requirement specifications, UI, UX and user stories for R&D department * Performed UAT, tested sprints before release, tracked and reported bugs * Trained 6 new team members to ensure standards in productivity and quality delivery