Muhammad Rafiu

Senior Sales Expert – Air Conditioning & Heat Pump Solutions | Experience: 4+ Years | HVAC & Energy Efficiency | Victoria, Australia As a results-driven Senior Sales Expert in the HVAC and energy efficiency sector, I specialize in delivering high-performance air conditioning and heat pump solutions for residential and commercial clients across Victoria. With deep expertise in the Victorian Energy Upgrades (VEU) program, I help customers significantly reduce upfront costs while transitioning to sustainable, energy-efficient heating and cooling systems. I bring a consultative sales approach, combining technical system knowledge with rebate optimization strategies to deliver tailored solutions that maximize energy savings, comfort, and long-term value.

Senior Sales Expert – Air Conditioning Specialist & VEU Rebate Consultant Experience: 4+ Years | HVAC & Energy Efficiency Solutions | Victoria, Australia As a seasoned Sales Expert in the HVAC industry, I specialize in providing energy-efficient air conditioning solutions tailored to both residential and commercial clients across Victoria. My in-depth knowledge of the Victorian Energy Upgrades (VEU) program enables me to guide customers through government rebates, helping them reduce upfront costs while transitioning to sustainable, cost-effective cooling and heating systems. Key Responsibilities: • Consulted with clients to assess their cooling and heating needs, recommending the best energy-efficient air conditioning solutions. • Delivered tailored sales pitches focused on long-term savings, sustainability, and rebate benefits under the VEU scheme. • Coordinated with installers, compliance teams, and energy auditors to ensure seamless execution of VEU-qualified installations. • Maintained up-to-date knowledge on VEU guidelines, eligibility criteria, and documentation, ensuring clients receive the maximum rebate. • Managed a high-volume sales pipeline while maintaining excellent customer service and after-sales support. Achievements: • Successfully closed 500+ VEU-qualified installations, contributing to significant carbon emission reductions and energy savings for clients. • Recognized for maintaining a 95%+ customer satisfaction rate, based on feedback and repeat referrals. • Increased company sales by 40% year-over-year through expert-level consultation and rebate optimization. • Trained and mentored junior sales staff on HVAC product knowledge and VEU rebate processes. Skills & Tools: • HVAC System Knowledge (Split, Ducted, Evaporative Cooling) • VEU Program Compliance & Documentation • CRM Software (e.g., Zoho, Dataforce) • Client Relationship Management • Energy Efficiency Consultation • Regulatory & Environmental Compliance

Senior Sales Specialist– Heat Pump Solutions & VEU Rebate Expert As a seasoned Senior Sales Specialist, I have played a key role in driving residential and commercial adoption of energy-efficient heat pump systems under the Victorian Energy Upgrades (VEU) program. My focus has been to provide end-to-end consultation and tailored solutions to customers while ensuring full compliance with rebate eligibility, documentation, and energy-saving benchmarks. Key Responsibilities: • Client Consultation & System Design: Delivered expert advice on energy-efficient hot water systems and space heating/cooling solutions, matching the best heat pump technology with property size, usage pattern, and rebate qualification. • VEU Rebate Expertise: Acted as the primary point of contact for VEU-related inquiries, guiding clients through the application process, compliance, and documentation, ensuring maximum eligible savings for them. • Sales Strategy & Execution: Achieved consistent monthly sales targets through a consultative sales approach, maintaining strong relationships with homeowners, builders, and property managers. • Team Collaboration & Mentorship: Trained and mentored junior sales team members on product knowledge, rebate criteria, and customer engagement strategies, resulting in improved team performance and customer satisfaction. • Partnership Development: Built and maintained strategic partnerships with VEU-approved product suppliers, licensed installers, and sustainability consultants to deliver seamless project execution. • Compliance & Quality Assurance: Ensured all installations met Victorian Building Authority and VEU program standards, regularly liaising with auditors and compliance officers. Achievements: • Closed over 1,000+ successful installations with rebates processed under the VEU program • Maintained a 97% customer satisfaction rating based on post-installation feedback • Played a lead role in launching a high-conversion digital lead generation.

Team Leader – Heat Pump Sales A dynamic and results-driven Team Leader with a strong track record in renewable energy sales and sustainable product deployment, currently spearheading heat pump sales under the Victorian Energy Upgrades (VEU) rebate program. With in-depth knowledge of rebate eligibility, compliance, and customer onboarding, I lead a high-performing team to deliver energy-efficient solutions to residential and commercial clients across Victoria. My leadership focuses on driving performance, ensuring compliance with rebate standards, and enhancing customer experience while contributing to Victoria’s energy efficiency goals.

MCA Chaser | Financial Broker | Business Funding Expert | Line of Credit Specialist 🚀 Award-Winning Salesperson of the Year – Record High Deal Closures With a proven track record of helping U.S.-based small to mid-sized businesses secure fast and flexible funding, I specialize in Merchant Cash Advances (MCA), working capital solutions, and business lines of credit. My mission is to fuel growth by connecting clients with the most suitable financing options—quickly and efficiently. 🔹 Specialties: MCA Chasing & Deal Structuring Alternative Business Funding Line of Credit Arrangements Working Capital Optimization B2B Relationship Management Rapid Underwriting & Closing 💼 What I Bring to the Table: Deep market knowledge and lender relationships across the U.S. High-volume funding experience with a focus on speed and compliance Transparent, results-driven communication with both funders and merchants Personalized funding strategies tailored to unique business needs 🏆 Achievements: Salesperson of the Year 2022 – Recognized for funding the highest number of deals Consistent top performer in lead conversion and renewals Trusted advisor to hundreds of small businesses across multiple industries 📩 Let's connect if you're looking to secure business funding or partner on high-potential MCA deals.

Customer Support , Customer Relationship Management , Inbound Query

Online Marketing , Product Advertisement , Business Development, Promotion & Sales

POS Machine Installation , Credit Card processing , CRM