Hosam Boshnaq [ OSHA, CKPIP, CRAM, CRRP, ACoM ]

●Managing Build-Up: 56720m & GLA: 37606m. ●Oversee technical, cleaning, and security operations, ensuring well-maintained common areas through regular and ad-hoc inspections. ●Ensure health & safety inspections are conducted on schedule, addressing hazards and resolving critical issues promptly. ●Monitor AMC contracts and service provider performance to ensure high-quality service delivery. ●Achieve leasing and rent collection targets by ensuring timely renewals, updates, and follow-ups on leasing plans. ●Support tenants during shopfit, handover, delivery, and evacuation processes. ●Build and maintain strong relationships with tenants, ensuring adherence to ACC standards and timely resolution of issues. ●Review and confirm prime locations with Leasing and provide input on potential new GLA additions.

●Managing Build-Up: 56720m & GLA: 37606m. ●Provide leadership and ensuring to have solid relationships with the mall management team, ensuring the smooth functioning of all operations. ●Ensure the effective, timely and on budget operations across all overseen tenant relations , FM team , Customer service team, HSE, and specialty leasing functions. ●Plan, implement, and monitor the mall's policies, procedures, and targets. ●Responsible for the mall's P&L regarding all operational lines. managing mall's budget lines to achieve the EBITA target and working with tenants and the asset management team. ●Managing negotiations and flag potential deals to the leasing and asset management teams. ●Mange contracts with tenants, vendors, contractors, and service providers. ●Preparing and analyzing reports, budgets, forecasts, and audits. ●Ensure the mall's Security, Safety, Cleanliness, Maintenance, Environmental and Safety standards are met. ●Maximizing collection rates.

●Ensure all processes, policies, and guidelines are implemented in conformity with company standards. ●Ensure to have effective and very well performing teams (Customer Services, Security, Maintenance and Housekeeping). ●Achieve the target for leasing and collection on time. ●Assist the mall manager to prepares the annual marketing plan and budget. ●Offer unit-spot inside the facility for media sales and marketing. ●Build solid relationships with current businesses owners and ensure adherence to company’s standards. ●Ensure requests/issues raised by owners unit is logged-in and action are taken to solve it. ●Ensure leasing plan are updated as actual. ●Ensure all service providers comply with terms and condition of the contract. ●Ensure health and safety inspection are conducted as per schedule.

Rakeen: Manpower and security management. Seasonal during the Hajj 1445 / 2024 ●Follow up the schedules of arrival and departure of pilgrims' trips, develop plans and schedule field supervisors and the labor necessary for the service. ●Supervising the transfer and delivery of labor to the service centers.

●Ensures that the staff of the department follows standard operating procedures. ●Develops the best practices to ensure quality and productivity. ●Engages in the coaching of the associates for their development.

●Provide customer service, including directing customers to products, answering questions about goods. ● Perform stocking, organizing, and cleaning duties at the request of the management team.

International students office at the university ●Managing filing system. ●Updating paperwork, maintaining documents and word processing. ●Handling incoming calls and other communications

A company that provides wireless devices for government sectors and large companies. ● Ensuring the accuracy and timely processing of orders. ● Assisting sales people achieve their weekly sales goals ● Surpassing sales goals set by the organization

● Providing information about products and services while accurately recording orders ● Professionally dealt with customer issues until the issue was resolved to ensure client relation