Hernán Elionay Guerra Martínez

TRAYECTO is a company that has aligned its technology initiatives with all of its organizational goals, establishing digital transformation as one of its top priorities. My main task is building high-performance teams and driving operational excellence for all of our projects, like our Operations ERP, our Finance ERP and all our innovation and automation initiatives. Our projects go far beyond normal technology and operation projects, because we are taking innovation, machine learning and AI inside our trucks and making technology a differentiator in our services.

Responsible for delivering cost-effective and efficient SLA-driven IT services for the business operations’ sites. Responsibilities include the selection of technology partners that meet service delivery needs, management of outsourcing service contracts and development of IT guidelines, technology standards and operating procedures. I coordinate IT efforts in the 3 divisions of our company to optimize processes in SAP ERP R/3, administrate our different communication systems LAN / WAN and work on creating new innovation projects with my team that will generate added value to the company. • Implemented improvements for desktop, WAN, LAN, server, storage, mobile and telco services. • Chose IT partners to meet service delivery needs including outsourced service contracts. • Developed and implemented strategies to improve IT user satisfaction throughout the company.

I was in charge of coordinating the IT innovation iniciatives in the company. My projects contributed to the HR, Logistics, Purchasing, Marketing and Accounting/Finance Departments, achieving high levels of integration and efficiency. I was also in charge of the HR Technologies and Automation projects, and was in charge for two years of the CRM Initiative. Achievements: During this time at Corporativo Grupo IMSA, we achieved a high level of automation on HR, Six Sigma and Marketing processes, to the point that we received several awards and recognitions, both at state and national level. I also participated in the IT implementation of the Sarbanes Oxley initiative in our company.

I was in charge of the software factory. I managed 36 personnel divided into 3 cells; software development, quality assurance and interfase design. I was the point of contact with clients, the software architect, and I made sure that the dates and costs of the project were kept. Achievements: We developed more than 50 portals, intranets and extranets with big Corporate Companies in the Monterrey Metropolitan area. I also implemented methodologies and standards to all of our processes using CMM Methodology

I was in charge of the Information Systems Department. We successfully implemented an ERP specialized in the Metal Industry. I was in charge of administrating the Telecommunications Systems with the rest of the Plants through out the country. I successfully implemented their BI Solution and started their first B2B with several clients and suppliers. Achievements: - The complete and successful implementation of their ERP - The acquisition and implementation of a BI Datawarehouse that supported the process of Strategic and Sales Planning - The implementation of their first B2B with clients and suppliers.

I was in charge of the complete administration of the company. ACTec had just started when they hired me, and the services that the company offered were consulting and outsourcing of information and computer systems, mainly to small businesses. I was in charge of the sales, accounting and operations departments. Among my main tasks were keeping track of new clients, elaborating and coordinating company budgets, negotiating with cientes and suppliers, keeping track of the company's goals and objectives, and reporting results to the board of directors. Achievements: When I arrived at ACTec, the company had no clients, and 9 employees. A year later the company had more than 70 clients and 18 employees. The company became profitable after only 6 months.

I was in charge of implementing their first ERP. We also introduced their first high speed internet node, with data/voice capabilities. We participated in the implementation of all the Technology at an animal preservation park. I managed a team of more than 30 people, dispersed through out the country. My responsibilities were to ensure that all IT services, systems and infrastructure complied with all the operation requirements according to opportunity, stability, availability and integrity, maintaining all financial indicators of the Department according to budget. Achievements: When I arrived at Grupo VIGIA, we were only 3 employees at the IT Department. 4 years later, we were more than 20, with a very high degree of automation among all companies processes. We successfully implemented Grupo VIGIA's first ERP, which along with the implementation of an 11 nodes WAN (Wide Area Network), saved the company more than $150,000 USD on communication, plus it gave them the first chance to consolidate results from all the companies.