Hassan Alahmad

Trained all new joiners individually and in groups by following
company standards and guidelines
Trained senior employees on using new technology for production
and ensured safety rules are practiced without fail
Trained over 52 employees in a span of 2 Months and enhanced
overall production by 14%
Segregated technical and non-technical people within the
company and planned different training programs according to the
role they play on the job
Designed trained manuals and distributed them to each employee
Refrained from using previous techniques and made every single
training session engaging and interesting Show less

Uses discretionary authority to satisfy the customer within
reasonable limits including, but not limited to, adjustments or
flexible Voice/Data plans.
Handles service inquiries and problems for one to three call-type
functions via telephone, digital, Email or chat channels.
Accurately process and record transactions using a computer and
designated tracking software.
Offer alternative solutions where appropriate with the objective of
retaining customers’ and clients’ business. Show less

Responsible for planning, coordinating, and directing all supply chain
activities within the company.
Coordinating with vendors to assure supplying is being done on time.
Contacting end users verifying the delivery and, listening to their
concerns.
Documenting the overall process In/Out.
Reporting all supply chain activities been done on time