Harry Bruno

• Led a team of 6 recruiters and exceeded daily and monthly targets. • Developed and implemented sourcing strategies using online channels. • Screened, interviewed, and closed candidates for various roles in Construction, Engineering, Architecture, Accounting, Finance, Healthcare, Design, Tax, etc. • Managed the full recruitment lifecycle from cradle to grave

Responsible for leading and managing a team of 6 recruiters and making sure that the team and individual targets are met. Also responsible for mentoring and providing on-going training and support for new recruiters.

• Managed a team of 6 recruiters and achieved team and individual targets. • Provided ongoing training and support for new recruiters. • Led the complete recruitment lifecycle from cradle to grave. • Sourced, screened, negotiated, scheduled interviews, finalized offers, and enhanced the talent of the candidates.

• Developed new recruiting procedures and improved current practices. • Interviewed candidates and conducted background checks. • Worked with HR staff to develop recruiting strategies and processes. • Conducted seminars and workshops to attract potential applicants. • Recruited IT/Non-IT professionals in various fields. • Managed the full recruitment lifecycle.

Offering Instant Money to the customers based on the credit available on the credit card. Informing the customer about the documents required for processing the loan. Checking debt burden ratio of the customer before processing the request and also ensuring that the customer is not in the bucket. Verifying the account of the customer before processing the request. Keeping the customer informed about the status of the loan until we get further update from the processing team and the credit department. Also ensuring to meet the target every month.

Handling the customers on outbound calls. Detecting what type of fraud is made on customer’s account because of the card declines. Verifying customers before giving any account information to ensure that the account information is kept secured. Advising the customers how to keep their account protected from the fraudsters. Referring the customer’s complaint to supervisors.

Handling customers on an Inbound calls to help them in providing the better Internet service. Giving the complete information with the price and the promotions of the services available. Explaining the customers about the speed of the internet and the usage of the speed. Up selling the products like Antivirus and PC Tune-up to protect customer’s computers. Ensuring all the information is given to the customer before signing up for the service what customer is interested in.