Hans Yamil Trejo
Director of Operations – Mexico & LATAM | Supply Chain & Logistics @ Grupo Truper
About
Executive Operations and Supply Chain Leader with 15+ years of experience leading large-scale, multi-site distribution, fulfillment, transportation and last-mile networks across high-volume, complex and regulated environments.Proven record delivering operational transformation, cost optimization, service performance and scalable growth across global corporations and high-growth companies. Recognized for combining strategic vision with disciplined execution, strong financial acumen, P&L ownership and senior stakeholder alignment. Experienced in leading automation-driven facilities, network expansion strategies, high-impact capital projects and large cross-functional teams while building high-performance leadership pipelines and scalable operating models. Leadership scope includes multi-site distribution networks, high-volume fulfillment operations, transportation systems, workforce planning, capacity optimization and service-level governance. Core expertise: • End-to-End Supply Chain Strategy • Regional Operations Leadership • Large-Scale Fulfillment & Distribution • Transportation & Last Mile Networks • Network Design & Capacity Planning • Cost-to-Serve Optimization • Automation & Process Engineering • Operational Excellence & KPI Governance • Organizational Scaling & Talent Development Operations Director | Head of Operations | VP Operations | COO | Supply Chain Director | Logistics Director | Distribution Director | Regional Operations | LATAM Operations
Mexico
Mexico City Metropolitan Area
Transportation/Trucking/Railroad
Distribución de productos, Motivación de equipo, Comercio electrónico, Última milla, Red de distribución, Optimización de redes, Gestión de voluntariado, Dirección de equipos, Marketing, Investigación, Indemnización, Coaching, Cargas, Administración de operaciones, Actividades operativas, Aptitudes para la supervisión, Cumplimiento de la normativa, Liderazgo estratégico, Sentido de urgencia, Distribución
Experience
Director of Operations – Mexico & LATAM | Supply Chain & Logistics
Ciudad de México, México
• Own full operational strategy and execution for end-to-end supply chain, fulfillment and transportation across a multi-site distribution network supporting national growth. • Design and deploy scalable logistics infrastructure aligned to commercial expansion, service targets and cost efficiency objectives. • Lead enterprise-level transformation initiatives improving network productivity, SLA performance and cost-to-serve metrics. • Advise C-suite leadership on capital allocation, network expansion, operating model design and long-term logistics strategy. • Establish executive KPI governance frameworks enabling real-time decision-making and performance accountability across sites.

Director of Operations Mexico | E-commerce & Distribution
Ciudad de México, México
• Directed nationwide B2C and D2C operations within a regulated pharmaceutical e-commerce environment, ensuring operational reliability, compliance and scalability. • Held full P&L ownership including budgeting, margin optimization, cash flow performance and risk mitigation. • Led digitalization initiatives that increased operational visibility, reduced manual processes and enabled scalable growth. • Built and structured cross-functional operating models integrating logistics, customer experience and supply planning.

Site Leader | Fulfillment Operations | Large-Scale Automated Facility
México
• Held full site leadership ownership for one of the largest automated fulfillment facilities in the region, overseeing +2K employees, multi-million unit inventory and high-volume weekly shipments. • Directed safety, labor planning, capacity management and performance governance during rapid scale-up phases. • Built and developed leadership pipelines, strengthening bench depth and internal promotion rates. • Ensured operational stability and service continuity across peak and high-demand cycles. Achievements: • Led launch of Amazon’s most technologically advanced fulfillment center in Mexico (+400K sq ft | ~$120M investment | +13M unit capacity | 2.4M weekly shipments). • Key decision maker in facility design, workforce strategy and multi-layer leadership hiring (+50 managers). • Designed S&OP and transportation ramp strategy improving customer delivery speed by 28%. • Directed country’s highest-volume operation (45% national order share), managing +12M units and fulfilling 1.8M weekly orders. • Developed promotion pipelines for 35+ managers, strengthening leadership succession and organizational scalability.

OPS Manager
Ciudad de México y alrededores, México
• Led functional area operations through long-range capacity planning, workforce modeling and process design aligned to business goals. • Managed cross-functional execution with Finance, HR, IT, Engineering and Transportation to ensure resource alignment and operational continuity. • Implemented productivity, quality and staffing strategies to consistently exceed business plan targets. Achievements: • Headed launch of Amazon’s first owned imports operation center in Mexico (+120 associates | +1M weekly capacity | $2.5M investment). • Led facility reconfiguration project increasing storage capacity by 40% for peak season ($1.75M CAPEX). • Improved throughput productivity by 70% through benchmarking and process optimization.

Area Manager
Ciudad de México y alrededores, México
• Managed daily operational performance, labor allocation and productivity planning to meet building-level targets. • Balanced workforce across shifts to ensure operational continuity and efficiency. • Identified and implemented process improvement initiatives to enhance productivity and service quality. Achievements: • Led cross-functional project expanding storage capacity by 60% for non-sortable freight ($7M infrastructure project). • Coordinated real estate, engineering, finance, safety and operations teams to execute complex infrastructure launches.

Senior Manager Supply Chain Management
Área metropolitana de Ciudad de México
• Led enterprise-level supply chain transformation initiatives impacting +2,500 retail stores. • Designed performance measurement frameworks and KPI systems enabling executive visibility and decision-making. • Implemented process optimization strategies improving network efficiency and inventory performance. Achievements: • Delivered +$80M MXN annual savings through redesign of store receiving model. • Reduced store inventory by 5.7 DOH while increasing in-stock to 97%. • Improved supplier fill rate by 5% through transportation optimization initiatives.

Manager Logistics Engineering
• Designed and executed distribution and transportation optimization initiatives with direct P&L impact. • Led automation projects across dry and perishable distribution networks. • Directed cross-facility infrastructure expansion programs. Achievements: • Generated +$80M USD savings in transportation and distribution (2009–2012). • Increased dry DC capacity by 35% through automation design. • Expanded perishable network capacity by 30% through new facility launches.

Assistant Manager Logistics Operations
Ciudad de México y alrededores, México
Responsible of the DC operations on receiving, orderfilling and shipping processes for the full distribution to stores at the biggest Walmart DC with around 600,000 average cases per day. - Develop, define and grade KPI´s on each process. - Contribute to the profitability of the warehouse considering QA processes, DC Productivity, Installed Capacity and supplier and store service. - Leading and implement new projects to improve productivity index and employees wages.
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