Hakiki Handayani Soryanto

• Handle RFQs, quotation comparisons, and vendor coordination for industrial and trading items • Communicate with local and overseas suppliers (Singapore, China, Australia etc.) • Support purchasing documentation, purchase orders, and follow-ups • Ensure accuracy of purchasing data and timely coordination with the operations team Project In Charge (Commercial) • Client : PT Meindo Elang Indah - 2025 • Client : PT Indexim Coalindo - 2026

• Managed 100+ purchasing quotation per month using the Accurate system • Ensured accuracy and alignment of purchasing data with financial reports • Coordinated with suppliers on pricing, delivery schedules, and documentation • Monitored purchase orders and followed up to ensure timely delivery

• Handled patient registration processes with high accuracy and professional service, contributing to up to a 92% increase in front-office patient satisfaction based on internal surveys • Managed consultation schedules and doctors’ appointments efficiently, reducing patient waiting time by up to 30% compared to the previous period • Processed payment transactions (cash, bank transfer, QRIS, and card payments) with 100% accuracy and maintained daily cash reports • Prepared and submitted daily and monthly financial reports on time, supporting transparency and effective financial control • Provided clear information to patients regarding services, cost estimates, and procedures, contributing to zero front-office complaints over the last six months • Worked closely with doctors and medical teams to ensure smooth patient service flow and maintain the clinic’s professional reputation

• Managed recruitment processes for 305 polling station supervisors during the 2024 regional election, ensuring 100% positions were filled on schedule • Prepared official plenary meeting reports to support selection processes in compliance with regulatory standards • Reduced staff turnover by 30% through improved training strategies and employee engagement initiatives • Increased reporting efficiency by 40% through the implementation of a structured performance monitoring system • Organized and conducted two comprehensive training sessions to enhance readiness and competency of supervisory personnel

• Prepared and managed monthly financial reports, ensuring 100% accuracy in cash flow recording and expense tracking • Calculated and managed tax payments (Income Tax Articles 21, 22, and 23), handling more than 20 tax transactions per month • Utilized SAS Financial Software to ensure financial accountability and timely payment of invoices • Successfully managed operational funds exceeding IDR 500 million without financial discrepancies or compliance issues

• Planned and managed broadcast content for the “Morning Shining” program, ensuring full compliance with broadcasting ethics and content guidelines • Coordinated with on-air talent and technical teams to support smooth daily program execution • Assisted in script preparation and content scheduling to maintain program consistency and audience engagement