haddad ali

edi in msc

About

EDI IN GLOBE MARINE SERVICES CO.(MSC)

Country

saudi arabia

City

saudi arabia

Industry

transportation/trucking/railroad

Skill

shipping, customs regulations, container, logistics, freight forwarding, transportation, import, international logistics, customer service, export, logistics management, freight, teamwork, management, air freight, maritime, team leadership

Experience

supervisor customer services

edi in globe marine services

2007-2 - Present · 19 yrs 8 mos

kanoo tower

mercantile shipping agencies

2007-2 - 2012-8 · 5 yrs 7 mos

EXECUTIVE OFFICER CUSTOMER SERVICE

edi in msc

msc mediterranean shipping company

2011-2 - Present · 15 yrs 8 mos

* Import & Export manifest: * Amendments completed in SAUDIEDI within 2 * working hour of receipt * Follow-up with customs on pending entries No pending customs entries 3 months after eta * Export containers shut-out * Reduction in DO amendments. * No penalties, loss of revenue as result of * incorrect / late manifestation * No claims, penalties, fines, waivers of detention * as result of mistake or delayed response * Delete all manifested not loaded or discharged * max 2 days after eta/etd * No reminder, adherence to local and global * communication guidelines; Close of issue raised * by customer by COB * Improve relationship with Customs & Port authorities by building personal relation to resolve * manifeste related issues * During non peak days, pro-actively involve on * other tasks - including D/O issuance on day of * vsl ETA , maniefs translation etc. * Praise of God. * I joined to work with MSC a huge shipping lines