Grasie O.

Owned end-to-end global supply chain operations, vendor management, supply planning, inventory management and logistics. Analyzed inventory data to optimize inventory levels, warehouse efficiency, expedited shortages, minimized stockouts and overstocks. Created a centralized portal to function as a data library allowing both internal and external teams to extract critical data and information exchanges. Developed strategies to reduce waste, costs, lead-time and backlog. Maintained accurate data in ERP system, developed procedures, tools, supply chain process documentation and Standard Operating Procedures (SOP) to drive performance and increase overall organizational efficiency & standardization and Continuous Process Improvement (CPI). • Reduced and consolidated excess inventory from three 3PL warehouses into one within six months • Stabilized inventory turns to four per year

Led critical business operations projects, executed high-impact business initiatives, created effective operational tools and lean processes. Managed the day-to-day business operations and business administrations functions. Introduced new tools, applications, & system improvements, maximized resources, drove projects rollout and changed management. Identified obstacles, engineered mitigation strategies, removed bottlenecks and implemented creative solutions. Responsible for strategic initiatives, key financial objectives, operations objectives and key metrics. Performed in-depth data analysis, translated findings into actionable insights, business strategies, and drove impactful recommendations & changes. Performed financial analysis to maximize profitability and drive margin expansion. Designed actionable business intelligence, developed tools, built complex dashboards, vital reports, ad-hoc analysis, KPI metrics, training materials, business process documentation and Standard Operating Procedures to drive performance and increase overall organizational efficiency & standardization. Created a culture of continuous learning, mentoring and training for skills improvement in a positive collaborative environment to increase teams’ motivation, effectiveness, growth and inspire engagement & accountability. Collaborated with cross-functional leaderships to improve productivity, strengthen communications and operational workflow. Served as a primary go-to person for all business issues and resolutions. Led continuous process improvements and optimized efficiency and productivity. • Succeeded in planning, implementing, and transitioning Blix’s warehouse operations to 3PL within four months • Reduced customers returns by 30% • Increased inventory availability and on time delivery by 50%

Owned end to end sales forecasting and demand planning processes. Built forecast modeling using qualitative and quantitative statistics models to optimize planning strategy. Drove sales forecasting, ensured revenue forecast aligned with sales goals and business objectives. Collaborated with Finance, Sales and Marketing leaders to develop strategies and sales plans to meet monthly, quarterly financial goals, and key initiatives. Provided analytical and operational support to Sales and Operations teams to measure the success of channel strategies, campaigns and program initiatives. Participated in the development of geography division, customer segmentation, KPIs, quotas and roadmaps. Designed and developed actionable data driven intelligence, sales dashboards and ad hoc reporting to influence business decisions. Developed tools, key business metrics, forecast accuracy report, established policies, procedures, training materials, process documentation and Standard Operating Procedures (SOPs). Streamlined business processes and reporting to increase efficiency and consistency. Continued to drive process development and led Continuous Improvement Project (CIP). • Drove inventory to the lowest point while achieving 99% service levels and fill rate • Designed and implemented forecast modeling tool and performance metrics, reduced time spent by 50% • Developed effective solutions and strategies to define root cause and solved complex problems

Accountable for full global sales operations cycle funnel; sales forecasting, fulfillment to returns . Owned daily sales operations, customer operations functions and sales metrics. Developed business infrastructures, strategic account planning and strategic framework. Served as a Master User for Epicor ERP system and subject matter expert in Order Management System (OMS). Created and systematized sales process workflows, process redesign, process documentations, including interdepartmental information and communication flows. Led new project roll-outs, tool enhancements and change management. Automated business insights and weekly management reporting cadence for the executive team to track progress. Constantly assessed and monitored market demand changes, pipeline and ongoing opportunities and managed business outlook. Performed sales analysis using data driven intelligence to identify opportunities, mitigate risks and drove business insights. Developed KPIs to better track gaps for improvements and measure program success. Served as an anchor and a liaison for the entire Sales organization in APAC, Europe, North America & Latin America. Partnered with all aspects of internal and external stakeholders to strategize on market share growth, revenue growth, sales programs and performance. Ensured Finance strategies are aligned with sales plans and business objectives. Owned operational performance and operational excellence. Delivered world class customer support and superb customer experience. • Oversaw global customer accounts encompassing over USD300 million • Expanded new sales channels and established strategic alliances in APAC and Europe • Attained 99% OTD (On-Time-Delivery) and 98% OTC (On Time to Commit) • Increased productivity and cost reduction through new lean processes and improved tools

Established a robust factory footprint in Taiwan from ground up. Formulated and executed strategic plan and built solid business processes and established tools to better support the company’s operational needs. Ramped up successful operations within one year and tracked network performance indicators. Ensured policies and procedures align with corporate vision. Built and maintained strong rapport with key customers in APAC. Focused on system development and system implementation. Led cross-functional teams in international projects across the organization. • Hired, trained, mentored, and retained successful operations teams in Asia • Established a fully operational manufacturing factory generating over USD300 million in annual revenue • Diversified supply chain and managed risk by having multiple warehouses and manufacturing plants • Number of APAC customer accounts increased by 10%, overall sales volume increased by 20%

Reconciled entire general ledger and assisted in the month-end close. Supported the preparation and distribution of monthly financial packages. Performed preliminary analytical review of trial balance to identify questionable account balance and relationships among accounts that merit further analysis. • Integrated new ideas and methods to increase efficiency in existing systems and procedures • Identified new opportunities and recommended changes