Giavanna Spitali

• Coordinate the end-to-end purchase order process across 20+ vendors using Microsoft BC Cloud, ensuring data accuracy, timely processing, and cost awareness • Support the development and maintenance of replenishment rules using StockIQ and historical sales data to help balance inventory levels and service goals • Assist in purchase order planning and maintain regular communication with vendors to support on-time delivery and adherence to customer requirements • Serve as a key liaison between internal teams and both domestic and international vendors for pricing updates, fulfillment tracking, and operational inquiries • Contribute to cost-reduction efforts by researching and onboarding new packaging and warehouse supply vendors, helping to improve cost efficiency and supply chain flexibility

Developed exceptional customer service knowledge by efficiently taking food and drink orders for high-volume restaurant Collaborated with large kitchen staff, bartenders and other servers to ensure customers receive orders in a timely manner Recommended menu items by upselling food and beverages to increase company sales Managed multiple tables in a fast-paced environment, prioritizing tasks for optimal flow

Fulfilled customer needs for deli orders while providing friendly, knowledgeable service Packaged and labelled products ensuring proper pricing and presentation Monitored inventory levels and informed management of supply needs Collected and put together meat and cheese baskets for special orders