Gianfranco Leone

Inside Sales Account Manager @ Aucta Pharmaceuticals Inc.

About

Account Manager with 6+ years of experience managing healthcare provider relationships and supporting pharmaceutical client programs. I specialize in provider engagement, virtual education, and maintaining strong client relationships across complex account portfolios. Experienced working cross-functionally with sales, operations, marketing, and leadership teams to ensure consistent program execution and positive customer experiences. Skilled in CRM systems including Salesforce and Veeva.

Country

United States

City

New York City Metropolitan Area

Industry

Pharmaceuticals

Skill

Territory Account Management, Product Demonstration, Easily Adaptable, Key Accounts, Team-focused, Key Performance Indicators, Sales Target Management, Setting Appointments, Product Knowledge, Customer Interaction, Driving Results, Business-to-Business (B2B), Vaccines, Cardiology, Business Travel, Goal Setting, Customer Success, Sales Effectiveness, Pharmaceutical Sales, Customer Engagement

Experience

Inside Sales Account Manager

Aucta Pharmaceuticals Inc.

2024-7 - Present · 2 yrs 3 mos

Piscataway, New Jersey, United States

• Manage a portfolio of healthcare provider accounts, serving as the primary contact for engagement and ongoing support. • Deliver regular virtual presentations to healthcare decision-makers on product updates and program initiatives. • Identify opportunities within existing accounts and coordinate internal teams to support client needs. • Partner with operations, marketing, and leadership to ensure consistent program execution. • Maintain detailed account activity and engagement records in Salesforce CRM

Inside Sales Specialist

Syneos Health

2019-12 - 2024-7 · 4 yrs 8 mos

New York City Metropolitan Area

• Managed multi-state healthcare provider territories, supporting ongoing engagement and program participation. • Delivered virtual product presentations and education to healthcare decision-makers. • Coordinated with internal teams to support client program initiatives and provider outreach. • Onboarded and mentored new representatives on workflows and program execution.

Client Support Specialist

Premiere Response

2017-9 - 2019-12 · 2 yrs 4 mos

North Bergen, New Jersey

• Managed inbound client inquiries and escalations while ensuring timely issue resolution. • Coordinated with internal teams to support consistent service delivery. • Reviewed customer feedback trends to identify opportunities for process improvement.

Project Coordinator (Contract)

Lonza

2017-5 - 2017-9 · 5 mos

Allendale, NJ

• Led documentation modernization initiatives, transitioning records from paper to digital systems. • Partnered with cross-functional teams to improve data accessibility and workflow efficiency.

Program Coordinator

Ken Shirk Learning Ctr

2012-1 - 2017-5 · 5 yrs 5 mos

Edison, New Jersey

• Managed after-school enrichment programs and coordinated daily operations. • Supervised staff and communicated with parents to support program delivery.