george nedelcu

Nutritional supplements for athletes

* Build and develop the retail channel in assigned area, in order to deliver the strategy and objectives set by the company * New dealers partnerships * Target achievement in assigned area, as main focus * Drive partners focus in selling Idilis services * Motivating partners by paying regular visits to their locations, coaching and training sales force and involving them in different projects or actions for increasing performance * Promotional campaigns involving partners input

Building and managing effective business relationships with partners based on trust and common objectives - Implementing and maintaining Vodafone retail model in assigned partners’ organization and locations, in order to differentiate in the market place, by paying regular visits to dealers locations, evaluating their practice of our retail model and taking necessary actions for effective implementation - Delivering consistent customer delight by coaching and training the sales force from partners locations - Developing partners’ channel in order to grow market share and value share in assigned area, according to Vodafone partner channel strategy, by constantly assessment of partners and locations performance, by identifying potential business opportunities in the marketplace - Coordinating the partners sales force in order to achieve the goals, by supervising and monitoring their activities, regular reporting, coaching, merchandising

Sustaining the consultative selling process through operations in the accounts of the clients, as well as ordering and delivering mobile devices - Engaging in resolving internal customer requests with availability, in a professional manner, related to a target in terms of strategic and business goals

Providing support service for internal and external customers, such as: reconnections, sim replacements, changing and reserving numbers - Taking part in other related activities such as customer retention, mailing

Delivering trough phone a memorable customer experience while following the companies’ values and objectives - Providing an excellent service to the customers; solve any of their requests regarding the products, services, tariffs, price lists, cover, devices, and guarantees - Solving all the requests concerning customers’ accounts received from colleagues in customer service and other functional areas whilst contacting the clients either by phone or even in person

* Supplying different products to other departments such as: food, beverage, office supplies * Ordering of furniture, inventory and allocation according to needs * Providing operational support in organizing various events

* Coordinating a team of direct sales and indirect sales agents * Sharing best practice with sales agents in order to drive their focus * People development by coaching, one to one, constant feedback * Hiring new team members * Joint visits with sales people in assigned area to oversee sale process and provide constructive feedback * Assessment of partners locations in order to ensure the proper implementation of our politics, procedures and image