Gary Hong

Gary Hong

Sr Order Management Analyst @ Dynatrace

About

As a Senior Order Management Analyst at Dynatrace since August 2025, I focus on enhancing operational processes in order management, quotations, and contract management. My work supports the company's goals of delivering streamlined and effective solutions that align with customer satisfaction and business objectives. With over seven years of experience in order management roles at leading organizations, including Salesforce and Tableau Software, I bring a strong foundation in managing quotations, contracts, and Quote to Cash operations. My aim is to empower teams by optimizing processes and contributing to operational excellence in fast-paced environments.

Country

-

City

Singapore

Industry

Computer Software

Skill

Quotations, Order Management, Contract Management, Quality Assurance, Data Validation, Provisioning, Quote-to-Cash, Business Process Management, Case Management, Operational Improvement, Reporting & Analysis, Entitlements, Order Processing, Order Fulfillment, Sales Operations, Salesforce.com, Tableau, Google Workspace, Customer Relationship Management (CRM), Account Management

Experience

Dynatrace

Sr Order Management Analyst

Dynatrace

LinkedIn
2025-8 - Present · 1 yr 2 mos
Salesforce

Process Analyst, Quote to Cash Strategy & Operations

Salesforce

LinkedIn
2024-8 - 2025-7 · 1 yr

Singapore

Salesforce

Order Management Senior Specialist

Salesforce

LinkedIn
2022-3 - 2024-8 · 2 yrs 6 mos

Singapore

Tableau

Order Management Coordinator

Tableau

LinkedIn
2020-4 - 2022-3 · 2 yrs

Singapore

Tableau

Order Management Triage Representative

Tableau

LinkedIn
2019-1 - 2020-3 · 1 yr 3 mos

Singapore

Insight

Sales Support Account Manager

Insight

LinkedIn
2017-4 - 2019-1 · 1 yr 10 mos

Singapore

Microsoft

Transactional Specialist

Microsoft

LinkedIn
2014-4 - 2017-3 · 3 yrs

Singapore

Education

UC Santa Barbara

UC Santa Barbara

LinkedIn

Customer Experience Certificate Program

Gary Hong's Contact Information

Email

******@***.com

Phone

(**) *** ****

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