Gaetano La Rosa

Collaborative and solution-driven leader with a strong international experience in B2B Business Development and Operational management in the Service & Solutions business within various high-tech industries such as Telecom, IT and Life-Science. Trusted as a Change Agent to rethink innovative value propositions and delivery approach for organizations facing business creation, transformation and expansion, leveraging differentiation strategies with a positive impact on profitable growth and customer experience, while developing diverse talents in a multi-cultural environment. Driving outperforming results through:  Strategy & Change Management • End-to-end strategic planning design and execution in high-growth, mature or turnaround environments • Creation or transformation of business models and delivery engines, including insourcing, outsourcing or divestiture • M&A process management from targets identification to transaction management  Business Development • Management of new products and services introduction from inception through commercialization planning and Go-to-Market model • Initiation of strong partnerships with large multinational customers and partners , driving innovative new Products & Services introductions  Leadership • Respected builder of engaged teams and partnership ecosystem • Foster environment that challenges the status quo, reward results and continuous improvement, and build trust through respect and open communication.  Service Delivery & Operational Management • Management of global and EMEAI service delivery operations ($170M, 350 employees, 70K customers touch points per year) • Operational Excellence programs (Kaizen, LEAN) and Service Management System global implementation Core Competencies : P&L I Service Management I Aftermarket I General Management I BU leadership I International I Strategy I Business Development I Go-to-Market I Service Delivery I M&A I Change Management I Innovation I Customer Experience I Partnerships I Outsourcing I PaaS I B2B I High-Tech I Talent Management I IT I Telecom I Life-Science I Analytical