Gabriela Lechinski

Customer Success Manager @ EngagED S.A

About

Global Operations Graduate at Grünenthal Group (Chile/Germany) Project Management MBA in course at FGV - Fundação Getúlio Vargas Black Belt internationally certificated for Lean Six Sigma by PUCPR Civil Engineer graduated at PUCPR Solid experience in both analytics and operational team management, strategic and complexes project governance and development based on Lean and Agile methods and tools (mainly Azure DevOps), KPI analysis (with dashboards development in Power BI, data collection and utilization) and many levels of supply chain concepts and processes (since inbound factory - using SAP, until maritime international transport - using Navis), always syncing with the customers necessities, company strategic goals and processes continuous improvement. My main goal is to use all my knowledge and experience, in a sustainably way, to perform improvement for the teams involved in the order to cash processes.

Country

Brazil

City

Curitiba

Industry

Mechanical Or Industrial Engineering

Skill

Gestão logística, Jornada do cliente, Marketing, Leadership, E-Commerce, Mapeamento da jornada do cliente, Negociação, Controle de qualidade, PMO (Escritório de projetos), Competências interpessoais, Metodologias ágeis no desenvolvimento de aplicações, VBA (Visual Basic for Applications), Gestão de dados, Liderança estratégica, Melhoria contínua, Oratória, Estratégia de marketing, Gestão de stakeholders, Entrega de projetos, Pensamento estratégico

Experience

Customer Success Manager

EngagED S.A

2025-8 - Present · 1 yr 2 mos

Brazil

Empowering clients’ growth through digital marketing success

Global Operations Graduate

Grünenthal Group

2024-11 - 2025-9 · 11 mos

Santiago Metropolitan Region, Chile

Responsible for strategical projects during a 2 years graduate program, rotating in all Grünenthal sites around the world. With, at the end of the program, the main goal to assume a leadership position

Operational Excellence LATAM Region Coordinator

Straumann Group

2024-1 - 2024-11 · 11 mos

Brazil

Responsible for all strategic projects management and governance creation (for all Latin America Straumann subsidiaries) based on the Agile and Lean concepts and best practices.

Supply Chain Excellence LATAM Coordinator

Neodent

2023-4 - 2024-3 · 1 yr

Brazil

Responsible to lean projects implementation in Latin America Neodent subsidiaries, with the main goal to promote excellence in logistics

Inbound & Outbound Logistics Coordinator

Neodent

2022-4 - 2023-4 · 1 yr 1 mo

Curitiba, Paraná, Brazil

Responsible of the logistic team of ClearCorrect - a Neodent business.

Operations Coordinator

TCP Terminal de Contêineres de Paranaguá

2021-4 - 2022-4 · 1 yr 1 mo

Paranaguá, Paraná, Brazil

Operations Trainee

TCP Terminal de Contêineres de Paranaguá

2020-1 - 2021-4 · 1 yr 4 mos

Paranaguá, Paraná, Brazil

Responsible to create new projects and procedures on new area at operations department: the Support Team.

Planning Analyst

TCP Terminal de Contêineres de Paranaguá

2019-1 - 2020-1 · 1 yr 1 mo

Paranaguá, Paraná, Brazil

Vessel Scheduling

Internship

TCP Terminal de Contêineres de Paranaguá

2018-4 - 2019-1 · 10 mos

Paranaguá, Paraná, Brazil

Operações

Graduate Student Intern

VIP Engenharia

2016-8 - 2017-7 · 1 yr

Curitiba e Região, Brasil

Civil Engineering projects (Architectural, Structural, Hydraulic), administration of the bureaucracy of the approval of projects in the public sphere.