Gabe Braun

● Developing and managing 3PL partnerships to deliver Bushbalm products quickly and at a low cost ● Responsible for raw component and finished goods procurement, and demand forecasting ● Managing inventory between the US and Canada for order fulfillment across sales channels (Retail Partnerships, Amazon FBA, Direct-to-Consumer, Business-to-Business) ● Planning, and coordinating with manufacturers for the production of Bushbalm's product assortment to ensure stock availability and maximize cash flow ● Overseeing Customer Support by monitoring KPIs, developing SLOs and conducting Quality Assurance ● Responsible for developing and achieving strategic and operational business objectives ● Actively engaging in and driving projects to improve and optimize systems, processes, and standard operating procedures ● Ensuring all Bushbalm operations are being carried out in an appropriate and cost-effective manner ● Hiring, training, managing and coaching a small operations team ● Providing leadership and influence across the organization through strong written and verbal communication skills ● Effectively problem-solving by thinking analytically, critically and creatively ● Actively practicing a growth mindset, continually learning and improving ● Implemented and proficient in using ERP software (Cin7)

● Supervised the secure warehousing and shipping of incoming and outgoing assets ● Supervised, trained, evaluated and developed warehouse personnel ● Determined labour demand and balanced labour budgets to schedule staff accordingly ● Allocated necessary space for stock rotation ● Developed experience working with SAP ERP system ● Assisted in maintaining appropriate inventory levels and asset loss control

● Monitored and improved quality metrics by communicating with and coaching Associates ● Identified, validated and problem-solved missing, misplaced, and rejected items ● Reported metrics and coaching records to operations management ● Utilized Amazon warehouse management systems ● Helped to ensure that critical pull times were achieved

● Developed and executed a business plan ● Designed the company logo, coffee stand menu and built out the infrastructure of the business ● Sourced ingredients and materials with an emphasis on sustainability ● Implemented social media marketing strategies to attract customers (Instagram: @dripcounter) ● Cultivated relationships with suppliers, local vendors and customers ● Served coffee and home-made baked goods to up to 300 customers on a given day

● Hired, lead and scheduled a team of up to 12 direct reports ● Sourced ingredients from local farms and developed recipes with seasonality in mind ● Implemented menu changes, processes and helped to develop new recipes which played a role in increasing sales volumes of the restaurant ● Implemented kitchen processes and deployed a handbook to keep products consistent and maintain efficiency long-term ● Developed KPI's in order to maintain consistency, efficiency and effective use of resources ● Oversaw ordering, food costing and menu pricing to optimize restaurant performance