frankie cheung

* Revived the business process management development project by researching and developing on WorkflowGen, a proprietary business process management software * Analyzed current provisioning procedures within the company to identify possible bottlenecking and points of inefficiencies, and points of automation * Assisted in the documentation of current projects relating to ISO certification * Developed middleware using web services to automate various common manual procedures using VB and C# (Ex. Creating an account on the billing system) * Received an award for contributions to the business process management project

* Investigated and assisted in determining the root cause of various hardware bugs involving various graphics products * Designed and executed Design of Experiments in providing critical data for determining the best combination of in-house tools to use to maximize the performance of next-generation graphics products * Drafted conclusive summaries and reports to support experimental findings, as well as provided insight as to how the findings and results impact next-generation products * Performed competitive analysis on various graphics products, with emphasis on performance and power controls

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