francisco royo

sales engineer

About

I am an experienced sales engineer with background in service support and team management whose passion is technology, dealing with people and delivering high value solutions to customers on time and on budget. Qualification Highlights: * Strong presentation and communication skills in Spanish and English * Experience with cloud environments * ITIL v3 certified * Java programming skills * Strong expertise in: APIs and web applications availability and performance management tools, SOAP, REST, APM, troubleshooting, distributed architectures and multi tier services, java application servers, IIS application server, Unix, Windows, relational databases

Country

spain

City

madrid

Industry

telecommunications

Skill

operating systems, pre sales, itil, linux, soa, databases, java enterprise edition, bash, solution architecture, shell scripting, c, enterprise software, technical support, tcp/ip, hp ux, preventas, bases de datos, arquitectura de soluciones, sistemas operativos, software project management, unix, management, consulting

Experience

account support engineer

hewlett-packard

2007-6 - 2012-4 · 4 yrs 11 mos

solution architect - presales consultant

lucierna

2012-4 - 2015-2 · 2 yrs 11 mos

* Lucierna is a Smartbear company since December 2013. * Lucierna offers a complete enterprise application performance management (APM) solution. It allows you to clearly and easily identify the ‘where’, ‘when’ and ‘why’ of application performance problems. Named a Cool Vendor by Gartner, Lucierna has set the bar for deep code visibility, negligible overhead and fast deployment to enable leading enterprises to manage and optimize application performance. * Main duties and responsibilities: * Executing demonstrations and proofs of concept * Training customers and partners * Managing troubleshooting sessions * Doing initial installations and upgrades * Delivering professional services * Developing some modules and functionalities of the product

sales engineer

smartbear software

2015-2 - 2016-1 · 1 yr

* Through the acquisition of Lucierna by SmartBear. * SmartBear is the choice of more than 2 million software professionals and over 25,000 organizations in 90 countries that use its products to build and deliver the world’s best software applications. Its user centric application management solutions support the key software delivery processes of development, testing, API readiness and application performance management across desktop, Web and mobile platforms. * Main duties and responsibilities: * Executing demonstrations and proofs of concept * Focused on APM and API and web applications performance and availability management tools * Training customers and partners * Managing troubleshooting sessions * Doing initial installations and upgrades

sales engineer

dynatrace

2016-11 - Present · 9 yrs 11 mos

Welcome to Dynatrace! We enable better customer conversions, faster releases & simpler operations with Digital Performance Management.

Education

universidad politécnica de madrid

2001-1 - 2007-1 · 6 yrs 1 mo

Magna cum laude in master thesis: "Design, implementation and evaluation of techniques for speech signal improvement in reverberant environments: application in automatic speech recognition systems"