Francisco Ramos

Francisco Ramos

General Director

About

Professional with more than 20 years of experience in General Management, Operations Management and Strategic Planning, in global organizations in the food and services industry, successfully developing the business startup, growth and consolidation of brands. I have a solid experience in the food industry, distinguishing myself by the sensitivity to understand the needs of the food market, achieving a perfect execution in the field, with the aim of increasing the contribution and the quality margins required. I have extensive experience in the automotive industry. I've achieved a track record of growth in collaboration with the teams I've worked with. As a professional I have knowledge in the field of sales, customer service, finance, planning and processes which makes it easier to focus my team to achieve objectives, increase revenue and improve the sales cycle of the company. With great capacity to integrate and lead effective work teams, achieving mutual commitment to growth within the organization. Oriented to the final consumer and focused on exceeding the results of the Business. Highly analytical crossing information from different work styles for the creation of new sustainability strategies; With ability to negotiate and build long-term interpersonal relationships. New Business Development Sales Management Business Planning Finance Operations Management Operations Budgeting Manufacturing Process Improvement Sales Management New Business Development Business Planning Product Development Sales Management New Business Development Sales Operations Product Development Sales Management New Business Development Business Planning Recruiting Brand Management Digital Marketing Brand Development Market Research Customer Satisfaction Forecasting Hospitality Industry Cross-functional Team Leadership Financial Analysis Analytical Skills Contract Management Construction

Country

Mexico

City

Mexico City

Industry

Food & Beverages

Skill

Desarrollo de liderazgo, Operations Management, Sales, Customer Relationship Management (CRM), Government, Business Process, Corporate Social Responsibility, Analytical Skills, Retail, Productos de consumo, Mapa del flujo de valor, Negocios internacionales, Gestión de restaurantes, Estrategia digital, Optimización para motores de búsqueda (SEO), Comercio minorista, Gestión operativa, Ventas, Procesos de negocio, Responsabilidad social corporativa

Experience

Las Horchatas

General Director

Las Horchatas

2018-1 - Present · 8 yrs 9 mos

Mexico

Responsibilities: Control of costs, operations, sales, groups, implementation of quality standards of Distinctive H, increase of sales, Public Relations, hiring and selection of personnel, advertising, marketing. Daily, weekly and monthly inventories, cash control, opening and closing, purchases and direct contact with suppliers, sales projections and monthly budgets.

Restaurante Lerma 170

General Director

Restaurante Lerma 170

2012-10 - Present · 14 yrs

Río Lerma 170 Cuauhtemoc, Mexico

Responsibilities: Control of costs, operations, sales, groups, implementation of quality standards of Distinctive H, increase of sales, Public Relations, hiring and selection of personnel, advertising, marketing. Daily, weekly and monthly inventories, cash control, opening and closing, purchases and direct contact with suppliers, sales projections and monthly budgets. Define the Business strategy: Operational, Financial and Human Resources, through the implementation of the norms and standards established by the official dependencies and the food sector. Develop the marketing strategy to ensure the positioning and growth of the brand. Lead, consolidate and develop the talent of high-performance work teams for the fulfillment of strategic objectives.

GRUPO CEVER

Operations DIrector

GRUPO CEVER

LinkedIn
2010-2 - 2012-5 · 2 yrs 4 mos

Santa Fe

Responsibilities: 1,100 Head Count people, 5 FORD agencies plus 4 points of sale, 4 Honda dealerships, 2 Suzuki, 1 Peugeot and 2 Toyota. Carried out the organizational restructuring of the Group, obtaining a reduction in the HC of 300 positions, which resulted in savings in the areas of the company. Generate and execute sales plans with existing customers and in competitively assigned accounts, to achieve profit increase objectives. Worked closely with current and potential customers to understand business needs and recommend innovation and continuous improvement plans that will maintain and increase sales. Provide technical assistance to customers by identifying and resolving customer challenges as needed. Compliance with company guidelines and policies.

GRUPO CEVER (Toyota)

Brand Director

GRUPO CEVER (Toyota)

2006-1 - 2010-1 · 4 yrs 1 mo

Mexico

Responsibilities. Lomas Verdes and Metepec agencies of the Toyota brand. Made a strategic plan of operations, with which the following results were obtained: Obtained the TSM certification (Toyota Customer Services Marketing), for the assigned agencies, achieving the best rating of the dealer network. Guide to develop the operation manuals, using the rules of the corporation and adapting them to each agency. Implemented the 5S Program. Manage and implement the KIZEN methodology for the Group. Developed and implemented the operational strategy, which raised the metrics (KPI'S) for the agencies. Designed and implemented a marketing strategy in each of the car brands for each of the assigned agencies. Structured and implemented a training program for the organizational structure, for the assigned agencies seeking the following benefits: Sales managers and salespeople will know the benefits of the product. Increasing the volume of sales with the final consumer.

GRUPO CEVER (Renault)

General Director

GRUPO CEVER (Renault)

2004-1 - 2006-1 · 2 yrs 1 mo

Mexico

Responsibilities. Attend the operation of the Renault Cuernavaca agency. Develop the operational strategy of the agency, which allowed to obtain the following results: Record sales of 600 cars the first year, on average 60 cars per month. Perform the organizational restructuring of the agency, which included the areas of: Human Resources, Finance, Sales, and Post Sales (Service). Manage and lead the business growth strategy, which resulted in: 11 new businesses: New car sales. Sale of semi-new cars. Sale of financing. Sale of insurance. Sale of accessories. Extended warranty sale. Sales: Service Aesthetics Accessories Extended warranty

Alsea

Regional Director

Alsea

LinkedIn
1999-1 - 2001-1 · 2 yrs 1 mo

Mexico

Responsibilities: Develop the opening and operation strategy of the 20 stores brand. Define the Business strategy for Domino's Pizza in Baja California leading the Development Plan for its regional coverage, achieving the opening of 20 stores. Got the brand management and development award. Led the operation of the brand (Domino's Pizza), through the execution of regulatory standards. Developed and implemented the marketing strategy, to ensure the positioning and growth of the brand in the country with regional execution. Lead, consolidate and develop the talent of high-performance work teams, for the fulfillment of strategic objectives.

Franchise (Domino's Pizza)

Franchisee (Baja California)

Franchise (Domino's Pizza)

1994-1 - 1999-1 · 5 yrs 1 mo

Mexico

Responsibilities: Develop the opening and operation strategy of the brand. Developed and implemented the strategy of opening and operation of the brand, for the state of Baja California. I managed and supervised the financial strategy, with which a financing of $ 1.1 M was obtained, which was achieved to settle all the negotiated obligations. Developed and certified local suppliers and products to make costs and operation more efficient.

DOPSA (Domino's Pizza Puebla)

General Director

DOPSA (Domino's Pizza Puebla)

1992-1 - 1993-12 · 2 yrs

Mexico

Responsibilities Develop and implement the operational strategy of the DOPSA Group. Implemented the business plan for the launch of the new brands within the Fast Casual category in the food industry: Domino's Pizza Puebla. Dunkin Donuts Mexico City. Directed the operation and the Commercial Strategy to test the business model. Managed and controlled the budget allocated US $ 2.0 M, obtaining savings for the company of +US $ 700,000. Opening of two three business units, through the implementation of Alsea's business model.

Alsea

National Operations Director

Alsea

LinkedIn
1991-1 - 1992-1 · 1 yr 1 mo

Mexico

Responsible for the operation of the franchisee network (17 branches) and own stores (57 branches). Implement the Strategic Plan of the business, developing various work plans for the proper administration of this. Defined and led the Strategic Planning process for Alsea and its brands for Mexico. Directed and supervised the Strategic Plan. Analysis, search of new business for the company. Opening of 40 stores.

Fuddruckers

General Manager

Fuddruckers

LinkedIn
1986-1 - 1987-1 · 1 yr 1 mo

Mexico

Responsible for branches: Perisur – Polanco – Insurgentes. Led and managed the operational strategy of the assigned branches. Monitor the Payroll process. Control of Income and Expenses. Sales Cost Management. Local Store Marketing.

Education

Newbury College

Newbury College

LinkedIn
1988 - 1990 · 2 yrs
Instituto Tecnológico Autónomo de México

Instituto Tecnológico Autónomo de México

LinkedIn
1984 - 1986 · 2 yrs

Francisco Ramos's Contact Information

Email

******@***.com

Phone

(**) *** ****

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