Tina Islam

Senior Property Manager @ Mercy Housing

About

QUALIFICATION SUMMARY: Under limited supervision, oversees and coordinates all property management, maintenance, development activities associated with a large multiple building complex. Strong ability to negotiate, develops, and prepare property agreements. Communicate effectively, skilled at assigning and supervising the work of others. Ability to produce high quality work and meet deadlines in a fast paced high volume environment. Provide management, direction, and leadership to ensure the portfolio of properties is maintained and operated in accordance with owner’s objectives. Oversee all aspects of management duties including preparation of operating budgets. Effectively communicate with developers, housing authorities, investors & owners to manage and operate properties, facilitate solutions to problems between properties and internal support staff. Handle all site emergencies and provide support to staff and team members in decision making.

Country

United States

City

Anaheim

Industry

Non-profit Organization Management

Skill

Tax Credit Specialist, Certified Occupancy Specialist, Housing Credit Specialist, Property Management, Yardi, Tenant, Fair Housing, LIHTC, Property, Budgets, Accounts Payable, Management, Accounts Receivable, Negotiation, AMSI, Section 8, Affordable Housing, Tax Credits, Real Estate, MRI Software, Invoicing, Apartments

Experience

Senior Property Manager

Mercy Housing

2007-2 - Present · 19 yrs 8 mos

PROFESSIONAL EXPERIENCE: Mercy Housing Mgmt., February 2007 to Present (Senior Property Manager) -Overseeing Multi-family Tax-Credit/Home Program/Section-8/SRO Special Needs & Senior Population. - Rent Collection, Yardi, Ops Technology, MRI Software, Bank Deposits, 3-Day Notices, Legal notices. Maintained compliance with all on-site requirements of the section 42 LIHTC program. Financial Reports & Annual site budget preparation. Annual and interim recertifications. - Maintained Fair Housing Guidelines on the property at all times. - Excellent resident communicating skills, written & verbal following up on any concerns or complaints by the residents. - High Occupancy percentage maintained at the property at all times and effectively communicating with all the staff members. - Weekly/Monthly reports to owners, coding invoices for billing, handle petty cash, operated within monthly budget, SODA and monthly safety training for the staff on site. Consensys Property Mgt., December 2005 to January 2007 (Assistant Property Mgr.) - Rent Collection, Bank Deposits, 3-Day notices, rent increases, written correspondence, A/C Payable & A/C Receivables, Running Weekly, Monthly and Quarterly reports. Showing vacant units and processing application. Daily physical site inspection and maintained curb appeal. Issuing House Rules violation notices. Getting bids from vendors and following up on property projects. Villa del Sol Apts., March 2004 to February 2005 (Office Manager) - Rent & Security deposit collection, bank deposit, leasing vacant units, running credit checks on prospective tenants. Performed all property management related duties. MPM Inc., October 2001 to February 2004 (On-Site Resident Property Manager) - Running daily office activities, rent collection, bank deposits, processing application, troubleshoot any tenant/landlord related difficulties. Manage maintenance staff and physical condition of the community.