Fiona L

(Combine Material & Purchasing Center: Operational Products, Service, Maintenance, F & B, Fit-Out) • Oversees group procurement and logistic function for both Mandarin Oriental Hotel and Landmark Mandarin Oriental Hong Kong • Manage the entire procurement cycle both indirect procurement and F & B purchase from market research, vendor sourcing & negotiation, preparation of tender documents, tender assessment, contract award to monitoring the delivery of goods and service • Manage procurement related Environmental, Social and Governance initiatives, keep track of the Green Protocols Program, maintained all green items documents and certifications are updated and uploaded into the system quarterly • Review and approve all contractual agreements in the supply of all goods, materials and services required to support production and operation within the two hotels • Be accountable to provide sourcing and procurement expertise for supporting the different internal stakeholders • Leading the team on the completion of the saving report on all purchasing items and the rebate list on the top purchasing value vendors • Enhance procurement policy, procedures, system and governance model to improve operation efficiency and effectiveness • Manage and allocate ad-hoc projects

(Trades: Household and Industry Cleaning Products) • Launched a Business to Consumer E-Commerce platform that ships Sunny Sunday products across the U.S • Working with US team, ensure the e-commerce platform online policies, terms & conditions, shipping & delivery, refund, privacy, are in full compliance with company requirement • Work closely with management team on business development plan, price strategy, product assortment, marketing plan, and logistics/operations plan for full line of products • Plan and execute sourcing strategy in line with business goals, supporting demand and supply related activities, determining business needs, coordinating supplier evaluations, factory audit, and risk assessment • Reviewing marketing materials for compliance with all relevant laws, rules and regulations • Assess market size, product / market fit, and identify new growth channels and international markets to enter

(Trades: AV, Woodwork, Carpet, Installation & Dismantle, Carpentry, Printing, Lighting, Office Supplies, Warehouse Overhead and Materials) • Transformed a purchasing department to a procurement department, hired and trained strategic procurement team, implemented standard operating procedures for purchasing projects, and managed materials inventory • Evaluated current business practices, identified areas for improvement, implemented procurement policies and procedures, and set up operation and approval templates to standardize procurement process to enhance efficiency and effectiveness • Managed daily procurement activities and worked closely with Finance team to negotiate best payment terms with key vendors help company on cash flow • Monitored, measured and evaluated vendors, sub-contractors and suppliers’ performance. Met all safety and compliance rules and regulations, quality standards, and schedules and budgets for all procurement projects • Performed cost analysis to identify lowest cost suppliers and worked with Legal to secure key vendor contracts • Developed best practice strategic purchasing system, coordinated with internal users for various operation projects • Streamlined manual PO process, recommended new software, worked with Finance and IT department and completed new software installation within a month • Worked closely with warehouse team to forecast product demand, prioritize purchasing needs based on demand, and consolidated delivery dates and locations to minimize cost

(Trades: Casino Marketing Promotional Products – Gifts/Banner/Flyers, Collateral, F & B packaging/menu/coupon/flyers, POS, RFID, I.T, SCM System, Security, Uniforms, Signage, Transportation, PR/Events/Entertainment, HR, Retail Merchandise, and Contract Management) • Managed corporate procurement functions for Macau/Hong Kong/Philippine regions to maximize cost savings opportunities • Implemented new purchasing strategy, consolidated product procurement across multi-properties that resulted in $6M reduction in annual purchase cost • Resolved contractual and commercial issues that drove $2M cost savings • Achieved all awarded RFP / RFQ Tender under company budget • Managed the responsible trades and drove 100% products and service delivery on time and at cost • Negotiated a short-term Giveaway and Redemption Program with vendors (Digital Items/Jewellery, Gold & Watches), resulting in +$20M sales turnover and a net gain of 8% in rebate • Negotiated two supply contracts with Hennessy and Coca-Cola in supporting free wines & beverages worth $1M for annual Marketing Gala Dinners • Negotiated a short-term supply contract with car dealer in supporting 2 cars worth $4M displayed on site at free of charge for Marketing Promotional lucky draw event

(Trades: Sanitary Wares & Fittings, Sanitary Accessories, Functional Lights, Facade Lighting, Entrance Lock – interior / exterior) • Led strategic sourcing of FF&E trade to renovate Broadway Hotel, pre-opening Ritz Carlton and JW Marriott hotels (+US$20M Sanitary package), as well as the BOH, 100,000square-meter retail shops-over 200 world brands, casino floors, outdoor pool areas,; worked closely with consultants, project team, designers, QS, suppliers (fit-out), product suppliers, contractors and engineering teams to ensure selected products and fixtures meet company requirements on specifications and quality as well as comply with international standards • Monitored international construction/building material cost fluctuation (Alloy/Steel/Iron/Wires/Plastics..etc), collected/analysis data and coordinated with suppliers on products cost control • Resolved product and delivery issues with vendors, met designer needs and fulfilled construction timeline • Reviewed purchased product material and identified new raw material that resulted in $0.7M in cost savings • Refined contractual payment terms that best benefitted the company • Reviewed scope of work, design and specifications for accuracy before purchase and provided value engineer cost reduction analysis, which resulted in $2.8M in cost reduction • Improved procurement process by prioritizing high to low product delivery schedule according to project timeline

• Developed and managed supplier database (sourcing for potential suppliers and exiting poor-performing suppliers) • Managed project "materials standardization"​ which resulted in $1.8M in materials cost saving • Filled up product gaps by adding new and innovative products roll out into stores, and triple up in yearly sales from 8% to 26% • Organized and distributed production to overseas factories located in Thailand, Vietnam, Indonesia, Taiwan, Hong Kong and China, utilized manufacturers capabilities to help stabilize production capacity, drive product delivery on time and under budget • Restructured product packaging style and controlling over spec on the use of paper materials in which bring down all product packaging cost

• Negotiated a loyalty program with Far East manufacturers, resulting in US$2 million in rebates • Negotiated price reductions on products with Far East manufacturers, resulting in US$3+ million cost savings • Stabilized supplier relationships, resulting in consistent product flow and increased profits • Increased total product quality through coordination with QC and Manufacturer’s production department • Increased distribution efficiency by 100% through coordination of shipping schedules with Suppliers • Tracked delivery dates for over 800+ SKU to be shipped on schedule