Felipe Mazetti

As a Flight Attendant at Azul Linhas Aéreas, I am responsible for ensuring the safety, comfort, and satisfaction of passengers throughout their flight, while upholding the airline’s high standards of service. My key responsibilities include: - Safety and Compliance: I ensure strict adherence to aviation safety procedures and regulations by conducting pre-flight safety checks, demonstrating emergency procedures, and managing in-flight emergencies effectively. - Customer Service Excellence: I provide high-quality customer service, addressing passenger needs and ensuring a safe and pleasant flying experience. - Crisis Management and Problem Solving: Trained to handle critical situations, I am responsible for making swift decisions during emergencies, always prioritizing the safety and well-being of passengers and crew. - Teamwork and Leadership: I work closely with fellow flight attendants, pilots, and ground staff to ensure smooth and efficient onboard operations. Continuous Development: I continuously enhance my skills through regular training and updates on safety and service standards, ensuring my performance remains aligned with the highest industry standards. My experience as a flight attendant continues to sharpen my safety awareness, attention to detail, and ability to make sound decisions under pressure.

During my 3 years and 6 months as an Airport Agent at Azul Linhas Aéreas, I was responsible for ensuring a smooth and efficient travel experience for passengers. My key duties included: - Customer Service: Provided customer service at check-in, boarding, and disembarkation, resolving inquiries and issues promptly and efficiently. - Operational Process Management: Coordinated ground operations, including baggage logistics and assistance for passengers with special needs, ensuring compliance with safety regulations and internal procedures. - Teamwork and Communication: Actively collaborated with various operational teams through the Airport Management Center to ensure all processes were executed accurately and on time. - Adaptability and Problem Solving: Developed skills to handle unexpected situations and manage multiple tasks in a dynamic and high-pressure environment. These responsibilities strengthened my ability to manage multiple simultaneous demands and solve problems in real-time.

Atualmente cursando esse MBA para apoiar minha transição de carreira para o desenvolvimento Android. Estou focado em integrar princípios de design centrado no usuário com o desenvolvimento de aplicativos, criando experiências digitais que sejam intuitivas e eficazes. Durante a pós-graduação, aprimorarei habilidades em pesquisa de UX, design thinking e gestão de projetos, que serão aplicadas diretamente ao desenvolvimento de soluções mobile. Busco unir minha expertise em UX com o desenvolvimento Android para entregar produtos de alta qualidade e alinhados às necessidades dos usuários.

Create Professional Android Apps Using Java and Kotlin: Develop Android applications that meet professional standards. Layouts: Work with XML, themes, ConstraintLayout, and design interfaces similar to Netflix. User Interface: Implement various UI components such as TextBox, Selection, Button, AlertDialog, and more. Listing: Use ListView, Adapter, RecyclerView, and CardView for displaying lists of data. Navigation: Manage navigation with activities, fragments, KTX, and ViewBinding in Jetpack. Data Management: Handle preferences, CRUD operations with SQLite databases. Firebase: Utilize Firebase features including authentication, Firestore database, filters, and Storage. Web Service Consumption: Work with web services using REST, RESTful APIs, threads, coroutines, JSON, Retrofit, and methods such as POST, PUT, PATCH, and DELETE.