Ezgi Çelebi

Managing end-to-end recruitment process, Managing performance evaluation process, Planning and organizing training, Career management, Organizational development and talent management.

Managing end-to-end recruitment process, planning trainings, conducting satisfaction surveys, managing performance evaluation process, and handling onboarding and offboarding tasks.

Processing personnel records, preparing daily and monthly attendance sheets, supporting payroll processes, preparing and handling documents such as annual leave, defense and warning, training and certification, providing support for the recruitment process (organizing interviews and conducting blue-collar interviews), collecting employee complaints and presenting solution proposals, and providing support for all Human Resources processes.

Identifying customers' needs and determining the appropriate membership duration for them, conducting sales contracts and other sales transactions.

Answering incoming calls, resolving complaints, learning about customer satisfaction, and ensuring product sales.

Documenting standardized business processes and updating the Human Resources Information System, performing data entry and control.

Ensuring the accuracy of personnel files, tracking annual leave, documenting standardized business processes, and supporting them with forms, lists, and other documents."

I studied at Chemnitz University of Technology as an Erasmus student for 6 months.