ethan thompson

ethan thompson

development and quality manager

About

Training Delivery Manager at Concentrix

Country

united kingdom

City

northumberland

Industry

outsourcing/offshoring

Skill

training delivery, employee training, call centers, customer satisfaction, customer experience, technical support, microsoft certified professional, technical training, bpo, training needs analysis, employee engagement, customer service, microsoft certified systems engineer, staff development, customer engagement, contingency planning, soft skills, coaching, aditp

Experience

concentrix

training delivery manager

concentrix

2016-7 - Present · 10 yrs 3 mos
ubisoft

development and quality manager

ubisoft

2019-5 - Present · 7 yrs 5 mos
convergys

case management

convergys

2009-10 - 2010-5 · 8 mos

Tier 3 Technical Support

woolworths

stock manager

woolworths

2006-2 - 2008-7 · 2 yrs 6 mos

Stock control, stockroom management

convergys

associate trainer

convergys

2009-10 - 2015-3 · 5 yrs 6 mos
convergys

training supervisor

convergys

2015-3 - 2016-7 · 1 yr 5 mos

Education

duchess community high school

duchess community high school

ethan thompson's Contact Information

Email

******@***.com

Phone

(**) *** ****

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