Eslam Maddy

· Drive B2B corporate sales by promoting Naukrigulf’s recruitment, employer branding, and talent acquisition solutions to organizations across GCC markets. · · Identify, develop, and manage key corporate accounts, ensuring long-term partnerships and high client retention. · · Understand client hiring needs and propose customized recruitment solutions to support workforce planning and talent acquisition goals. · · Achieve and exceed monthly, quarterly, and annual revenue targets through new business acquisition, upselling, and cross-selling. · · Build and maintain strong relationships with HR leaders, Talent Acquisition heads, and senior decision-makers. · · Conduct market mapping and competitor analysis to identify growth opportunities and strengthen Naukrigulf’s market position. · · Manage the sales pipeline, forecasts, and reporting using CRM tools to ensure accuracy and visibility. · · Negotiate commercial terms, pricing, and contracts while ensuring profitability and client satisfaction. · · Collaborate with internal teams (product, marketing, and customer success operations) to deliver seamless onboarding and service excellence. · · Support clients with employer branding strategies, job postings, database access, and recruitment campaigns to maximize hiring outcomes. · · Monitor client usage and performance metrics to drive renewals, upgrades, and repeat business. · · Stay updated on GCC hiring trends, labor market dynamics, and recruitment technology advancements. · · Represent Naukrigulf at client meetings, industry events, and networking forums to strengthen brand visibility. · · Prepare and deliver sales presentations, proposals, and business reviews to corporate clients.

• Built and managed relationships with key clients, including leading companies in the UAE, in various industries such as technology, retail, and telecommunications. • Developed strategic account plans, aligning digital solutions with client objectives to drive customer satisfaction, retention, and revenue growth. • Successfully met and exceeded sales targets, contributing to an increase in annual revenue for the company. • Acted as the primary point of contact for clients, addressing inquiries, resolving issues, and ensuring exceptional customer service. • Conducted regular account reviews to evaluate client satisfaction, identify upselling opportunities, and propose customized solutions. • Collaborated with cross-functional teams, including marketing and product development, to deliver comprehensive and tailored digital solutions for clients. • Analyzed market trends, competitor activities, and client usage data to provide insights and recommendations for enhancing digital strategies. • Building and maintaining strong relationships with clients to understand their needs and align digital solutions accordingly. • Develops pre-sales High level design documentation, presentation of Products and Services and review high level design documentation with peers. • Prospect and develop opportunities to partner with key stakeholders to envision, develop, and implement a location strategy for their organization Clearly articulate the strength and value proposition of the ArcGIS platform. • Pursue professional and personal development to ensure competitive knowledge of the SMB utility industry. Develop and leverage customer relationships to improve customer retention. • Manage renewal process and negotiate multi-variable contracts. • Drive usage and adoption and consult customers to increase successful adoption of the Docusign Platform.

• Built and managed relationships with key clients, including leading companies in the UAE, in various industries, like Tabby, Eltezam (Tabby sister company), Brands for Less, Alibaba Cloud, Damas Clinic etc. • Digital Premium Internet 2.2M Contract value with Alibaba Cloud • Engage X Smart messaging of 1Million SMS for DAMAS Clinic for 62,000 AED annualized revenue • SIP Business Trunk, SIMs with Tabby & Eltezam for 216,000 AED annualized revenue • Developed strategic account plans, aligning digital solutions with client objectives to drive customer satisfaction, retention, and revenue growth • Successfully met and exceeded sales targets, contributing to an increase in annual revenue for the company • Cybersecurity Awareness: Basic understanding of cybersecurity concepts, such as network security, data protection, and threat management

➢ Promotes and sells DHL services to meet sales targets and generate revenue. ➢ Maintains a high-level of customer service with existing customers and leverages relationships to expand business. ➢ Develops relationships with new clients by prospecting and responding to business development leads. ➢ Build revenue streams with current customers and evaluate opportunities to increase the relationship through face-to-face visits, problem solving and administrative follow-up. ➢ Collaborate with Sales and Operations teams to maximize sales and revenue growth within territory. ➢ Ensure compliance with local/foreign regulations governing imported/exported products. ➢ Supervise customs clearance done by DHL appointed brokers and ensure the daily operation, development and compliance of the vendor. ➢ Ensure the service standard of clearance process to set the benchmark in the industry and to meet customers' expectations. ➢ Lead the customs query handling team and to provide ensure service of DHL standard through CQ hotlines.