Erika James

Skip Tracer with exceptional research skills, report writing, deescalation of intense situations, inter-departmental relations, and knowledge of local, state, and federal laws. Locating individuals through the use of private databases, assessors sites, social media, and motor vehicle records. Extensive use of Microsoft excel, word documents, scanning, and filing. Proficient with Oracle Platform.

Court Assistant Clerk II Family Division. Effective organizational, interpersonal and communications skills; fluent language skills in Spanish; strong leadership abilities and motivational management skills; as a team player, providing substantial input into problem solving and quality assurance activities; proficient with Windows, MS-Word, Excel, Access, PowerPoint, Outlook, MS Money, etc. Organization of files, documentation of court proceedings, data entry, processing financial transactions, issuing of capias, and scheduling of court hearings.

Receiving and documenting calls for service and dispatching the proper services while maintaining communication with the officers and the callers, simultaneously coordinating inter-agency services as appropriate, professional conduct under high stress situations and multi-tasking. Federally licensed SPOTS user, maintaining proper documentation as required for the audits conducted by the FBI.

Previously licensed Mortgage Loan Officer originating residential mortgage loans. Specialized in special loan programs such as New Hampshire Housing, USDA Rural Development loans, FHA 203k loans, FHA, and Reverse Mortgage programs, working closely with the real estate agents, inspectors, borrowers and the underwriters to secure the loans for the homebuyers.

Provided efficient and effective classroom management strategies to positively impact the overall learning experience and to maintain continuity in the absence of the full-time teacher. Maintain concise notes, observing student behavior and progress, and following established school protocols. Also promote a safe and orderly classroom environment and to ensure the safety of all students, facilities and materials. Familiar with school and district policies, procedures and to ensure compliance.

Over nine years in a variety of law enforcement and corrections management capacities, involving: Extensive experience in all facets of day-to-day correctional facility operations, encompassing skills and responsibilities for the security and supervision of as many as 120 prisoners, including both male and female inmates, directing up to 8 employees, staff development and training, task assignment, scheduling and performance evaluations, in addition to serving as interim facility supervisor during vacations/absences involving total facility oversight, maintaining accreditation files in accordance with ACA, as well as developing lesson plans and instructing employees for yearly training credit.