Erick Hernandez

•   Exceeded daily, weekly, and monthly KPIs through high-volume outbound cold calls, emails, and inbound calls. •   Consistently achieved and surpassed sales quotas by generating meetings and building a strong pipeline of new business opportunities. •   Qualified inbound and outbound leads by identifying business needs, budgets, and decision-making authority to maximize conversion potential. •   Maintained accurate Salesforce CRM records, tracked outreach metrics, and monitored pipeline performance to ensure KPI and activity goals were met. •   Executed persistent follow-up strategies and lead nurturing campaigns that increased prospect engagement and supported overall sales target attainment.

•   Engaged key decision-makers and Stakeholders to demonstrate the value of Microsoft Commercial and Enterprise licensing solutions, highlighting cost savings, productivity, security, and integration benefits. •   Leveraged my comprehensive knowledge of Microsoft's expansive product portfolio and showcased the full suite of solutions available, ensuring that customers were aware of the breadth and depth of possibilities. •   Built a well-structured, robust and dynamic pipeline by employing a strategic and systematic approach to identify and nurture potential opportunities and achieve my Key Performance Indicators. •   Successfully closed deals through cross-selling and upselling across direct sales and Microsoft Certified Partner channels, exceeding business objectives.