Emilie Bruce

Customer Experience Specialist
• Consistently deliver on an incredible educational, immersive, and exciting experience to all of our current and future customers. Constitute Tesla’s front line and are the brand ambassadors, supporting the mission to accelerate the world’s transition to sustainable energy by creating memorable experiences for our customers. Support customers from the moment they walk into our showrooms to learn about Tesla.

Owner Advisor
• Critical contributors to accelerating the adoption of sustainable transportation. Responsible for building a robust pipeline of leads and converting them into Model S, Model X and Model 3 owners through charismatic presentation of our product and superb follow-through. Challenged to support our sales peers, build customer relationships, educate others about electric ownership and match the benefits of our cars to the needs of our customers. Measured and rewarded by our ability to close business and also our ability to create Tesla-evangelists who will tell our story to their friends and family. Show less

• Field Energy Specialists are the first point of contact to help educate potential customers about the many benefits of solar power. Identify potential customers, answer questions regarding our service and arrange in-home customer consultations with Field Energy Consultants.

• Increased individual packing productivity 7% and sorting productivity 50% by streamlining the packing and sorting process while adhering to strict safety, quality, and production standards.

• Completed 2 full lifecycle SAP Implementations within SAP SD and SAP PM with hands-on experience defining systems strategy, developing systems requirements, designing and prototyping testing, training, defining support procedures, and implementing practical business solutions under multiple deadlines.

• Spearheaded the design and implementation of SAP under the RMA Module and trained a team of 20 customer support members on how to handle and effectively process technical issues in SAP for all incoming and outgoing RMA products.

The critical contributors to accelerating the adoption of sustainable transportation. Responsible for building a robust pipeline of leads and converting them into Model S owners through charismatic presentation of the product and superb follow-through.

Field Energy Specialists are the first point of contact to help educate potential customers about the many benefits of solar power. Identify potential customers, answer questions regarding our service and arrange in-home customer consultations with Field Energy Consultants.

Field Energy Specialists are the first point of contact to help educate potential customers about the many benefits of solar power. Identify potential customers, answer questions regarding our service and arrange in-home customer consultations with Field Energy Consultants.