Elisa Chiniara
Board Vice President @ CapeTide Economic Development Corporation
About
Over the course of my career I've worked across consumer insights, brand strategy, go-to-market planning, creative campaigns, and business analytics at companies ranging from large multinationals to 20-person startups. The ability to move fluidly across all of it is the skill I've built intentionally, and it's where I thrive. That's why I launched Office Hours. I work with entrepreneurs, business owners, and leaders to get clear on their goals, build a path to get there, and make sure all the pieces of the business are working together. The work is collaborative by design: I meet people where they are, ask the questions that open things up, and help stretch toward what's next. I'm equally energized by a creative brainstorm and a deep dive into the numbers, and I genuinely enjoy making complex business concepts easier to understand and apply. We build the strategy together. Then we execute it. Beyond client work I teach and advise entrepreneurs and small business owners, including serving on the boards of CapeTide Economic Development and the Cape Cod Culinary Incubator. The door is open for Office Hours.
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United States
Consumer Goods
Performance Metrics, Product Launch, Campaign Development, Marketing Campaigns, Strategic Leadership, Quantitative Data, Business Reviews, Panel Data, Marketing Leadership, Nielsen Data, Retail Marketing, Line Extensions, Voter Registration, Campus Liaison, Commercialization, Trade Show Strategy, Service Learning, Civic Engagement, Curriculum Development, Sports Marketing
Experience

Founder
Office Hours works with entrepreneurs, business owners, and leaders to get clear on their goals, build a path to get there, and make sure all the pieces of the business are working together. The work is collaborative by design: we build the strategy together and execute it. Every engagement is different because every business is different; the through-line is whole-business thinking, clear direction, and forward momentum. 🚪The door is open for Office Hours.

Entrepreneur in Residence
Teach workshops and coach student entrepreneurs to refine their business ideas and help shape into viable business ventures; review and provide feedback to enable students to deliver effective presentations during competitive pitch programs

Senior Marketing Director
- Led brand repositioning to disrupt snacking category focused on driving consumer and cultural breakthrough; oversaw tactical execution across brand assets inclusive of social, website, omnichannel/in-store, branded apparel, PR and events - Partnered with Sales on size/price architecture to deliver consumer value across product portfolio while reducing operational complexity, maintaining distribution, and balancing evolving retail & category dynamics - Elevated Marketing function by hiring and managing talent responsible for annual business planning, health of business reporting leveraging scan & panel data, budget management, omnichannel retail media & ecommerce, consumer promotions & shopper marketing, media planning & execution, organic social, PR & influencers, and trade shows

Marketing Director
New York City Metropolitan Area
- Led corporate strategy repositioning by creating case for change, coordinating workshops, and leading cross-functional incubation teams; presented strategy to Board of Directors resulting in approval of strategic pivot - Developed and implemented packaging refresh to increase appetite appeal resulting in +10% sales lift; executed RFP for design agency, conducted and analyzed consumer research identifying top concept, led creative development, partnered with packaging vendor to ensure flawless execution and supply chain for flow-through minimizing write-offs - Created and executed the brand’s first paid media test and learn strategy; resulted in identifying new consumer targets, winning creative direction and relevant messaging & claims by audience across marketing funnel

Senior Brand Manager, Beyond Shave
- Created multi-year plan to deliver +10% growth & expand consumer perception beyond shave into personal care - Collaborated with internal and external Creative teams developing a 360 campaign with TVC, PR, influencer, shopper marketing, paid & organic social, direct response omnichannel assets driving new deodorant category at retail & DTC - Led strategic development & execution of company’s first national consumer promotions; established team to vet vendors, execute and analyze tactics, partnering closely with Retail Strategy, Shopper Marketing & Channel Leads

Brand Manager, Beyond Shave
Greater New York City Area
- Launched men’s deodorant portfolio by creating & executing company’s first multi-channel national go-to-market strategy resulting in +$15M Y1; collaborated with Finance, Retail, R&D, Supply Chain, CX and Demand Planning - Oversaw Body line extension development delivering on unmet consumer needs, margin improvement & sustainability - Managed high-potential talent; successfully built case for direct report’s promotion during competitive cycle

Senior Associate Brand Manager, AVEENO® Baby & DESITIN®, US
Skillman, NJ
- Owned +$250M business end to end, collaborating with cross-functional teams for forecasting and analytics, P&L management, retail strategy, media planning and PR resulting in 4% topline growth - Led cross-functional team on 4 commercial innovations and a category expansion into diapering wipes, delivering early to market and $10M revenue; develop influencer-led launch strategy coordinating PR, social and trade activations - Drove agile ways of working as Baby Squad Agile Coach; maintained backlog and coached 20+ sprints

Associate Brand Manager, BAND-AID® Brand/NEOSPORIN® Retail Strategy and Analytics
Skillman, NJ
- Led 5-day cross-functional sprint to reimagine Target’s 10-year-old Build Your Own First Aid Kit program culminating in buyer sell-in & JBP; delivered 20% in-store and 105% e-commerce YOY growth securing future program - Identified declines on NEOSPORIN® and built action plan, resulting in consumption growth; mined consumer insights to create commercial innovation NEOSPORIN® Plus Burn preventing distribution losses and delivering $6M with high category and brand incrementality - Spearheaded portfolio-wide retail strategy to drive superiority and value proposition to defend against private label

Associate Brand Manager, BAND-AID® Brand/NEOSPORIN® Brand Equity Communications
Skillman, NJ
- Optimized $50M budget across Wound Care portfolio & collaborated with Finance to develop actualization tool; led business planning and shaped 2018 digital-only strategy, balancing base business and NPI ensuring efficiency - Managed creative agency developing BAND-AID® Stick With It™ TV campaign inclusive of media planning prioritizing efficient flighting with new consumer target ensuring brand safety; established campaign guidelines - Strengthened brand partnership with US Soccer/MLS establishing gold-standard live activation & Disney for Cars 3

Consultant, Business Communication Center
Chapel Hill, NC
Consulted with Undergraduate, Masters and PhD business school students to improve written and verbal communication including resumes, cover letters, interview skills and case competition presentations
Education
Elisa Chiniara's Contact Information
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