Egie Regita Cahyani

• Develop annual employee training schedules based on the existing competency matrix. • Execute training programs according to the established training calendar. • Design training modules related to Product Knowledge & develop training curricula as well as e-learning methods. • Prepare training reports, including assessments, evaluations, and analysis of training outcomes. • Plan and organize employee engagement activities to enhance collaboration, motivation, and overall work performance. • Serve as the Project Lead for organizational development initiatives, such as certifications and corporate culture implementation. • Conduct research on customer preferences and needs to ensure products and services remain up-to-date and relevant. • Oversee administrative processes and service delivery to ensure compliance with SOPs. • Manage the daily agenda and scheduling for the Director. • Create, monitor, and update ISO 9001:2015 documentation. • Handle the administration of company correspondence and documents, both internal and external. • Ensure internal and external audit activities run efficiently and in accordance with procedures. • Verify the accuracy and timeliness of Management Review Reports

• Responsible for end-to-end recruitment process (sourcing, interview & onboarding new employee • Responsible to process training program for all employee (planning training budget, schedule training and content training) • Monitoring employees in all department work with standard operating procedure company both from service and product knowledge • Create routine activity programs for employees • Coordination with related vendor (about training, inventory order, reservation event venue, etc) • Responsible for usage office inventory, office maintenance, and office boy job monitoring

- Recap of Monthly Attendance of all Head Office employee - Manual recap of leave balances and Replacement Off all Head Office employee - Assist recruitment process - Assist training and development for employee - Recap of blank in/out absent, alpha, late and overtime recap - Assist in the process of claiming health benefits - calculating and inputting overtime allowance and incentive transactions - Calculating and inputting salary deduction transactions due to late arrivals, salary deductions due to absences and salary deductions due to leave/sickness - Report Absent daily leader, SPV, Chief, and operational manager - Update the manager's monthly schedule and import the shifting schedule in the system - Sick Letter Recap - NIK recap of all new employees - Enter new employee data into the system - Employee deactivation in the system (when Resigning) - Employee department mutation update - PKWT continuation extension reminder - Support for BPJS and Jamsostek registration data - Administrative updates the HR Department needs that require a receipt

a. Involved in every work program of the company b. Support the management team's tasks c. Understand how the company operates d. Assisting managers in making performance evaluations (writing reports and analyzing data)

• Record attendance list of all outlet staff • Monitoring staff in all outlets to monitor staff according to SOP either from service and product knowledge • Recapitulate spirituality program data and training program data • Recap Corporate Social Responsibility data • Doing product knowledge assessments staff for increase staff knowledge • Sharing and evaluation of staff to find out the constraints experienced by staff • Participate in the recruitment process for new employees starting from the selection process administration, Focus Discussion Group, and participated in accompanying interviews • Create promo scripts for staff related to divisional promo programs marketing, so that staff are able to explain promos well to consumers

• Making consumer feasibility analysis • Helping to prepare the customer's requirements before the contract • Match loan data to Microsoft Excel manual data and to the system • Calculating and checking customer payment arrears

Matematika SD, SMP, SMA

• Checking payment or purchase transactions and journalizing on accounting system and manual in Microsoft Excel • Prepare financial reports • Perform bank reconciliation processes • Record company assets

ACHIEVEMENT 1. 2021 : The Best Graduate with the Highest GPA Management Study Program 2. 2020-2021 : Bank Indonesia (BI) Scholarship 3. 2018 : Best Academic Student - Management Awards