Dzenana Svraka

* Developed full stack (Typescript, React, NodeJS, AWS CDK, and AWS CloudFormation) features for teams related directly to EDI processing and a new product called Guides (partner based EDI specification views) which included improving the processing and viewing of EDI including frontend features that ease viewing, developing alterations to a JSON schema for backend processing, enabling logs flow into our SIEM to ensure security measures are well-followed and well-written, adding error handling capabilities, and creating testing procedures for the frontend with Playwright * Implemented AWS Security Hub organization wide, developing suppression scripts, enabling administration from the top level, and determining proper actions and severity for different findings. This allowed for ease of security monitoring throughout 100+ AWS accounts from a top level and consistent procedures for all findings * Created scripts (Python, Go) for managing AWS Security Hub improving developer experience and security team reporting, creating AWS Config rules to monitor compliance status for SOC II and HIPAA requirements, and customizing AWS CDK Bootstrapping processes to Stedi’s needs to alter the current templates to ones that are security hub compliant * Communicated feature updates provided by myself that impacted others across the organization, leaving detailed GitHub and internal documentation to allow ease of knowledge transfer

• Full stack development (Python, ReactJS, AWS, Terraform, Serverless) of an enterprise-wide, serverless identity reporting application, setting the standard as the first application using serverless technology to be deployed into production, reducing application costs by 99.5%, consolidating four applications into one, and contributing to the establishment of early DevOps processes • Enabling reusability in development work by creating several internal NPM components, standardized modules, and clear documentation to support other developers • Evaluating Cloud Access Security Broker (CASB) vendors through proof of concept and determining best architectural fit, enabling conditional access and bring your own device security • Recruiting interns and new hires through the University of Michigan Recruiting team, evaluating software engineer profiles and matching with available positions

• Directed team of 20 board members and 100 volunteers in creating an informative website, increasing on-campus visibility, partnering with organizations, and finalizing club structure • Increased university presence by doubling distribution attendance, leading to university establishing a permanent space with paid employees and significant budget increase

• Tutoring in one on one situations in test prep and academic topics, focused on mathematics/science, leading to student score improvements • Assisting the marketing department by prospecting, attending promotional events, and completing office tasks

• Developed framework for an automation between ServiceNow, a ticketing system, and an internal CAD Design system which would help reduce human interaction on tickets, thereby reducing costs, eliminating human error, freeing capacity for more valuable work, and reducing ticket completion times • Built the automation on the ServiceNow side using a JavaScript workflow and API requests to facilitate the beginning of implementation for the integration project • Created a ServiceNow portal where engineering users submit their IT requests and based it on user input to help drive self-service and reduce overall amount of tickets

• Analyzed financial and labor data with the use of statistical techniques in Excel and process mapping to determine necessary changes, delivering financial savings and improved efficiency • Assisted team in mapping a department’s process and creating the foundation for a move to robotics • Supported executives in accomplishing business analysis by producing, reviewing, consolidating, and verifying data to further technology critical projects, investment management, control issues, and labor • Stood up and edited SharePoint sites for use of executives in measuring domains’ progress to promote higher execution

• Assisted executive department by helping organize and administrate company events, designed flyers and information sheets, and completing administrative tasks for executive personnel • Produced and assembled weekly managers reports, created purchase orders, and assisted finance department • Completed receptionist duties as needed including answering the general company phone line, sorting company mail, and creating a welcoming atmosphere for visitors

• Providing hardware and software computer support to University Staff with a primary focus on the University specialized software, MiWorkspace. • Took inventory on library technology to update outdated records.

• Managed a budget of $5,000 over the course of a year, resulting in the planning of 15 community development events and the ability to leave $800 for the next years rollover budget. • Led teams of council and board members in the planning of two major events leading to an increase in attendance to over 50% of all residents. • Currently advise the council and personally trained the Chair of Finance and consistently meet with board members to help create a successful second year.