Dr Matthew Critchlow

We're in the business of supporting personal and professional development. Our mission is to help create workplaces where all employees can thrive. To achieve this we deliver consultancy and blended learning programmes (i.e. face-to-face, remote and e-learning) on topics including leadership, personal and team resilience and coaching skills. We work with people at all levels in an organisation, from front-line staff to CEOs.

I deliver lectures on health psychology and health behaviour change for undergraduates in the Faculty of Science and Technology. I also collaborate with the Westminster Centre for Resilience, who use the RQi as their psychometric of choice.

Consultant for the London Healthy Workplace Award (LHWA), which was led by the Mayor of London's Office and supported by Public Health England. The LHWA was an accreditation scheme serving as a blueprint for action on employee wellbeing and providing recognition for employers who invest in the health and wellbeing of their staff. Over 320 organisations were accredited under the scheme, with more than 400,000 employees benefiting. I awas a verifier for the LHWA from 2012 and a consultant working on the design and promotion of the scheme from 2018 - 2022. From June 2022, the LWHA was merged with the Mayor's Good Work Standard (GWS). Kirros was also commissioned to advise on the design of the GWS and contibute to the launch of the new scheme. The GWS has four pillars: (1) Fair Pay and Conditions, (2) Workplace Wellbeing, (3) Skills & Progression and (4) Diversity & Recruitment. https://www.london.gov.uk/what-we-do/business-and-economy/supporting-business/what-mayors-good-work-standard

I worked as an independent consultant for the NHS, delivering several projects on self-care in primary care. I designed and delivered training courses on patient self-care in primary care for Drs, nurses and other healthcare professionals. I supported projects in the NHS Working in Partnership Programme (WiPP) https://bit.ly/NHS-WiPP. I also helped launch the Expert Patient Programme (EPP), a six-week self-management course for people with chronic health conditions in South London, on behalf of Richmond and Twickenham Primary Care Trust. I ran the EPP for several community groups in Richmond, Twickenham and Teddington.

I worked as a training and research consultant for several consultancy companies in the business of resilience and wellbeing. During this period I helped design the Personal Wellness Profile (PWP) and delivered training programmes on topics such as stress management, self-management of health and wellbeing, and coaching skills. For Wellkom, I completed projects with Bovis Lend Lease, Friends Provident, Nationwide Building Society, Hampshire County Council, Southampton City Council, Lambeth PCT, the Qualification and Curriculum Authority (QCA); The Valuation Office Agency; Kent County Council; Sutton Grammer School and Waltham Forest PCT.

I was responsible for commercial evaluation of early pipeline products for top 10 pharma and US biotech companies.

I worked in a variety of roles at Lilly, including drug discovery research, supply chain management, sales management, marketing, and market research.

I conducted research (using molecular biology techniques) to find new applications for human growth factors