Dinesh Negi

Build a resilient, technology-enabled HR operations ecosystem through working with the CHRO, business HR leaders, compliance, finance, and audit teams that empowers people, reduces risk, and strengthens organizational agility, • Translate Annual Operating Plan into an executable HR Operations blueprint, defining priorities, actions, milestones, and resource and budget allocations aligned to business growth and regulatory direction. • Drive HR Tech implementation and digital transformation including project governance, testing, pilot runs, readiness planning, risk mitigation, and successful go-live execution across modules. Ensuring seamless integration of backend operational processes with HR platforms to improve speed, accuracy, and adoption, supported by structured change management. • Direct ownership of end-to-end HR Operations across the employee lifecycle, onboarding, documentation, background verification, employee data governance, internal mobility, benefits administration, payroll, and compliances. Focused on policy design & implementation, standardization, and consistent service delivery with a strong customer experience mindset supported through SLA and control frameworks. • Spearhead payroll and benefits governance, vendor management, statutory compliance alignment, and controls enforcement, ensuring accuracy and zero defect execution. Managing pay structure complexity across employee groups, regulatory framework shifts, and high-volume processing environments. • Lead internal and external HR audits, documentation readiness, risk and root cause analysis, and action plan execution to strengthen governance and compliance posture. • Focus on continuous improvement, process automation, system integration, and operational intelligence to pre-empt bottlenecks, scale capacity, and elevate HR operational reliability. Drive real-time resolution, team upskilling, accountability, and operational discipline to position HR as a strategic business enabler.

Strategize and monitor HR operational support framework for onroll employees as well as third party field workforce for managing employee life cycle processes effectively and in the most efficient way • Spearhead workforce planning & budgeting, organization structuring, people cost, maintaining internal HR systems, and implement HR policies and practices. • Policy formulation and periodic revisions of Onboarding and BGV framework to align with regulatory and audit requirements and drive end-to-end Background Verification process for all new hires (onroll as well as third-party resources) • Drive Digital HR Strategy to implement, support and manage HR Information System, HR KPI Dashboards, HR Process Automation and Digitization Initiatives. • Define and maintain a fair, equitable and competitive total compensation and benefits plans with a tax friendly structure. Participate in salary and labor market surveys to determine prevailing pay rates with monetary and non-monetary benefits • Manage mid-term & annual compensation revision processes including plan implementation, job evaluation, internal pay equity analysis, base pay increases, employee stock option plan rollouts and bonus calculations • Spearhead payroll & benefits process to provide seamless payroll services across different geographies. Create and track payroll budgets and initiatives through third party managed payroll services. • Lead preparation and reconciliation of monthly HR vendor payment accruals for ensuring accurate financial provisioning to check total HR Costs in alignment with the AOP • Outline and drive HR Compliances framework to make the organization compliant to all legal provisions for managing branch operations pan India aligned with industry specific labor laws for hiring, workplace policies & rules, and employee engagement/management • Conduct investigations and represent HR for hearings on customer & internal complaints, POSH matters and employee grievances

Driving Organisational Data Management and Employee Life Cycle Process implementation for 200 K Onroll and 150 K Offroll employees. • Managing Organization Master Data & ELCM processes through 10 super team members to drive HR operational excellence for Employee Lifecycle processes, Data Management, Pre-requisite for Payroll Administration, Internal Mobility and Statutory benefits for more than 2 Lac employees. • Lead automation of Org Management and ELCM processes and implement dashboards to identify process gaps & highlight system improvement initiatives and raise new process automation requirements. • Support in driving seamless Payroll Administration through regular audits and checks of critical employee data and process/system gaps impacting payroll processing • Spearhead process for timely salary revision and changes in line with minimum wage revisions for frontline staff • Drive standard operating processes (SOPs) and documentation of work instruction manuals for managing and tracking performance for improving service level KPIs and SLAs from 2 days to 1 days in line with company goals

Delivering HR Operations and Payroll & Benefits solutions across all functions aligning with business vision & goals. Meet the revenue targets for the HRO vertical in collaboration with HR leadership teams at the 10 Manufacturing Plants and 30 other Business Entities while enforcing a sustainable work culture. • Played a key role in establishing HR operational excellence viz. Employee Lifecycle, On-boarding, Employee Data Management, Payroll Administration, Domestic Mobility, Statutory Compliances and Retiral Benefits. • Deftly developed monthly payroll cut-off & statutory audits; Full & Final Dashboard and implemented Risk & Control Measures for Business Continuity • Rendered expert guidance & direction, thus driving HRO Process Team for improving service level KPIs and SLAs from 2 days to 1 day in line with company goals • Significant contributions towards implementing Darwinbox HR System, improved existing HR operations processes and creating efficiency by automating manual processes through latest digital technologies/RPA • Displayed proficiency in orchestrating HR transition & transformation projects in collaboration with Process Heads and Location HR Heads

Managing organizational culture, propelling employee engagement, and transforming Onboarding & BGV Process, Benefits Administration and Payroll & Compliances Services to the group companies • Monitored full spectrum of Employee Lifecycle processes as part of HR Shared Services for managing On-boarding, Employee Data Management, BGV, Payroll & Benefits Administration, HR Automation, Statutory Compliances, Training and Performance Management and Exit Management for Essel Group companies • Handpicked to provide HR Leadership and direction for new business ventures Omnitrade Marketing Services alongwith Leading HR for the CSR arm of Essel Group (Subhash Chandra Foundation) • Leading due diligence process for transition of resources from other group companies to the omnichannel unit for policy synchronization and streamlining HR process & Tools. • Administer inhouse payroll and benefits for the Essel Group companies alongwith Statuary & Labour Compliance under various laws e.g. PF, ESI, LWF, P. Tax, Income Tax, Gratuity, Contract Labour, Shops & Establishment, Statutory Bonus & Minimum Wages for pan India • Drive consolidation of SAP HCM, SuccessFactors and Other Tools for supporting central Payroll Administration, HR Analytics and Compensation & Benefit Programs across the group. • Lead project for transition of inhouse payroll & benefits processing to third party managed services for driving cost optimization • Initiated project for implementation of centralised biometric based attendance system PAN India and its integration with Payroll and benefits processing • Managing disciplinary actions and conflict management for Omnitrade Marketing Services Limited employees • Coordinate end to end vendor management focusing on optimizing cost, quality, productivity & delivery

HR Operations Strategy formation and implementing Compensation & Benefits plans, Onboarding, Performance Management, and HR systems processes to further promote a culture of performance and development across the matrix organization. • Spearhead Compensation & Benefits and HR Operations practice as senior subject matter expert. Responsible for conceptualization and implementation compensation and benefits programs, HR operations, Onboarding, policies & procedures, salary structures, welfare plans, performance pay & incentive plans, statutory & labor compliances, payroll & benefit taxes, HR process & system automation, and support for HR MIS & Analytics • Define a fair, equitable & competitive total compensation and defining policies and C&B practices that are aligned to Intex strategy and business goals • Lead Annual Performance review exercise and manage the team for updation of the compensation structure of employees in SAP HCM based on annual reviews/compensation adjustments and minimum wage revisions. • Administered additional responsibility of HR Business Partnering for Sales functions managing workforce planning, drive sales incentive plans to drive business performance. • Ensure adherence to all statuary compliance pertaining to employment and labour laws • Administer, direct, and review employee benefit programs i.e. health, insurance, pension, Lease, Mediclaims, etc. • Manage the team for error-free payroll administration and liaison with finance teams for timely budgeting and payment of salary, reimbursements, and final settlements • Ensure statuary compliance under various laws e.g. PF, ESI, LWF, P. Tax, Income Tax, Gratuity, Contract Labour, Shops & Establishment, Statutory Bonus & Minimum Wages for pan India and maintain a cordial relationship with statutory bodies • Implementation and maintenance of SAP HCM ERP and Employee Self Service Portal • Managing team for providing support for quick & effective solutions to employee queries and grievances

Define Benefits goals & KPIs and rendered cross-functional support in building a well-defined organizational structure through world class Payroll Administration, Benefits Management, Statutory Compliances, HR System Automation, Employee Database Management, HR Analytics, Audits and Benefits Trust Management • Steered Service Quality Initiatives to improve accuracy, turnaround times and process reengineering for driving third party managed Payroll & Benefits services • Collaborate with Operations, Field HR, and Corporate HR Teams for process integration, improvements, and reporting requirements • Lead compensation structuring, benefit payout plans, and implementation of annual/mid-year merit increments for field staff and minimum wages revisions for frontline staff covering pan India operations • Provide leadership and direction to the team for accurate delivery of outsourced payroll processing, full & final settlements, salary reimbursements, benefits claims, and statutory compliances • Responsible for salary & benefit analysis, variance analysis, and forecasting salary expenses for global reporting • Ensure proper accounting of salary & benefits, payroll, incentives, bonus, stock options, provisions as per accounting standards • Administer benefits programs for employees Insurances (Life, GTL, GPA & Health) and superannuation pension schemes • Lead statutory compliance for PF, ESI, Professional Tax, Labour Welfare Fund, TDS & Shops & Establishment and coordinate with statutory authorities for smooth compliances • Driving implementation of HR Information System, Biometric linked Attendance Systems and other tools to support Salary and Benefits programs • Supervise internal/external HR/Compliances Audits and SOX Controls/Audit • Define and roll-out Employee transition plan from Equity-based structure to franchise-operated model

Handling a national role of Manager - Shared Services. Primary responsibilities include HR Operations, Compensation & Benefit Administration, Onboarding, Employee Database Administration & HR Analytics, Process/ Technology improvement through HR System automation projects and HR Shared Services Process training delivery. • Pivotal in the launch of HR Shared Services as Process & System Lead. Managed teams for defining processes, SOPs & systems and handled the training of employees on HR Shared Service processes pan India. • Defined and developed HR Information and Analytics system for capturing key HR KPIs, HR demographics, and financial trends to support business reporting

Handled national role of Manager-HR & Process Automation. Handled payroll operations centrally for more than 20000 employees through direct supervision of 20 executives spread across pan India alongwith Statutory Compliance for PF, TDS, ESI, Gratuity, Superannuation, and LWF. Achieved milestone by launching online compensation structuring tool in a highly flexible and frequent compensation structuring environment. In addition was also instrumental in rolling out Payroll Input automation Tool on the Oracle HRMS plateform.

As part of the Delhi Telecom circle HR Team, handled entire gamut of HR Operations i.e. Recruitment, Onboarding, Compensation and Benefit Administration, Performance Management, Payroll operations, Statutory Compliance and Learning and Development administration. Extensive experience in handling job evaluation, psychometric tools, organisation restructuring, compensation surveys, system/processes benchmarking and HR Analytics (correlations, attritions, etc.)